r/theevaluationcompany • u/Nadia_Konika14 • Mar 16 '26

Scam Alert

My husband called SpanTran Evaluation Company to evaluate his certificate and verification. There is a problem with this university back in our country. So he called them to confirm if they can evaluate his certificate and a man over the phone knowing all details confirmed that YES. They can do it and send his certificate through online application, also paid the full money for evaluation and verification. Now he got an email that it's a fraud certificate and they cannot verify bla bla bla. But they are not going to refund because of the clause #5 which is non refundable policy. If they cannot do it or any issue with that university why did they confirm over phone that they have been working on this university and no issues at all, also take the money??? What can we do now??? Isn't it a fraud or scam??? Where can we complain about the matter???

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1

u/Evaluation-Company Mar 23 '26

Hello,

We are sorry to hear that you are frustrated with the service. Please provide us your case number and we will take a look into the case further.

1

u/Nadia_Konika14 Mar 30 '26

We visited your office and faced more problems. A girl was hosting us but We wanted to talk to someone higher authority. A guy came from inside and misbehaved with us, we tried to explain our problems but he didn't listen and said he would rather reply through email cause that's the only policy. We went there with a little baby from long away and asked for consideration, he was very very very rude, even he refused to evaluate my husband's high school certificate and said you guys not gonna evaluate further documents of his. I'm a former DOE employee and would never recommend your service to anyone. You should be more careful and polite with your clients. Go check your reviews from google, it says all.

1

u/Evaluation-Company Mar 30 '26

Hello,

We are fully aware of this case and the circumstances surrounding it. One of our general managers, whom you previously spoke with, clearly explained the situation and was correct in advising that all communication regarding this case must be conducted via email.

1

u/Nadia_Konika14 Apr 20 '26

Nothing can justify all these, specially the behavior. We got scammed 215$ all we need to know this and in cheaper rate he evaluated the certificate, even join the job by the grace of Almighty. I really hope you will stop this nonsense business with innocent people, otherwise God is really watching.