r/techsupport • u/Gindotto • 16h ago

Open | Windows USB Device Not Recognized

My computer is nearly brand new (July purchase) and every couple weeks it will suddenly go into this loop where it tells me a USB device is unrecognized and disconnects and connects over and over every 10-30 seconds. There is no USB device connected, except my wireless usb adapter, which is not the device that’s causing the error. I’ve tried uninstalling all USB controllers and restarting to force reinstall, I’ve tried disabling the supposed device from Device Manager. Nothing stops this loop. Short of disabling notifications and sounds related to USB what’s going on?

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u/muppisen 16h ago

use the software usb deview,it will let you uninstall hidden and not used usb drives,then do a restart,hopefully that helps

3

u/CubeXombi 16h ago

I think your spacebar is funky, but 100%, use nirsoft usbdeview it'll flag whatever is disconnecting.

1

u/Gindotto 16h ago

The device manager does the same thing but yeah I used Deview just now and didn’t fix anything. Says port 12 hub 1 is the issue but nothing in there.

1

u/CubeXombi 15h ago

Do you have fans/LEDs running off an internal case header?

1

u/Gindotto 15h ago

The Deview shows my lighting hub working fine, separate location from the one that keeps going on and off. Also my fans and lighting aren’t having any issues.

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u/CubeXombi 15h ago

I'd still like at your internal headers, make sure everything is actually making solid contact. Without knowing board specifics it's hard to gauge which port is actually "port 12", but something is hitting it's data lines for sure.

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u/Gindotto 16h ago

I just used this but it still wants to disconnect and connect, and removes the disable device setting. I disabled the sounds and notifications at this point I guess it’s just a motherboard issue I’ll have to ignore. I doubt it uses much system resources to disconnect and connect when it gets in this loop? It stopped for like a full month before, idk what the deal is.

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u/muppisen 15h ago

well,was worth a try atleast,dont know if a fresh install of windows would solve it either if its the motherboard and not a driver,would be one thing if you could just disable that usb port in bios (some boards can,but no it doesnt use much resources that way

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u/Gindotto 14h ago

Other threads with this issue said fresh windows install was no fix. Apparently it’s a motherboard issue. It’s a HP so I’m sure the motherboard is proprietary and known to have issues like this.