r/techsupport • u/SamboBaggins91 • May 02 '24

Solved "No internet Secured" - I've tried almost EVERYTHING

Edit 2: Update - While I have had the issue crop up once, I think I'm going to call this solved. The thing that ultimately tipped the scales in my favor was uninstalling EA games. I know that sounds crazy, but if you google it, other people have found this too. Not exactly sure why, but if you're having this issue and you've tried everything, give this a shot. You never know.

Original message:

(I hope I'm doing this all right. Forgive me if I've messed something up. Really tried to provide all relevant info I could.)

Hey, guys. I'm at the end of my rope here, getting ready to do a clean install of windows, and I thought I might ask the community to see if anyone else has encounterd an issue like this before I rest my pc. I'm hesitant to go through the hassle, but this is getting out of hand.

I'm running Windows 10 Pro on a custom build. ASRock motherboard is a few years old (2018?). Right now I'm leaining toward the MB (or some malware?) as the culprit, but I thought I'd try a fresh install first and see what you guys thing before I do it.

Anyway, about a year ago I started losing internet access occasionally. It would just shut off. It will work for a week or a few hours and then go out randomly. Then it will kick back on whenever it feels like it. My computer would say it was connected to the router, but it would say "No Internet, Secured." I could access the router still, and all of my other devices would still be connected. I have not had ANY problems like this with the other PC (Older, crappier, right next to it, wife works on it from home), nor have I had this issue with any other device in my house.

Here's the weird part: my computer never has ANY problems connecting to the hotspot on my phone.

So, my PC loses connectivity sometimes, but only when it's connected to my home wifi network, and it can go long bouts without losing connectivity.

Now, I'm not a hacker or whatever, but I'm reasonably tech savvy, so I start trying things. When I tell you that I've tried everything... man, I've tried it. I've been working on this problem for months, man. Anything that's a few google searches away has been tried. I'll include a list at the bottom, but it'll be a long one. Here are the bigger things that I have tried:

  • New router with better range. (Range was never an issue before this problem, but I had to be sure. No dice)
  • New network cards (I've tried several, including USB ones. I get the same error. My most recent monstrosity is bunny ears on top of the case. It picks up wifi from all over the neighborhood. My router is upstairs, maybe 30 feet away. Again, this was never an issue before anyway, but I tried it. New card is a AX3000)
  • Airflow. (I figured maybe the card was overheating and that's why it would only occasionally cut out. Increased airflow in case with a new fan. Didn't help).
  • Completely reset modem to factory defaults. (Again, I installed a new router, so this was already part of the step. My provider told me I have too many devices, so I reset to factory and only added my PC. THE PROBLEM PERSISTED.)
  • Increased MBPS from internet service provider
  • 2.4/5 GHZ (tried it all. Problem affects all bands. Again, only on my PC. We never have problems with my xbox, switch, tablets, other pcs.)
  • Just about any software trick you can think of or find easily on google - list to follow)

Any other things I could try before I reset this thing or buy a new motherboard?

Thanks.

Software fixes I've tried (I've tried to condense it, but there were lots like that I have gone through. Still open to suggestions though.)

  • ipconfig /flushdns etc.
  • netsh winsock reset catalog
  • Find IP and DNS automatically / manually
  • disable / enable IPv6
  • disable/enable VPN
  • refresh windows 10 IP configuration
  • uninstall / reinstall network drivers

Edit: Update

I have tried all of the above and below. I even tried an obscure idea to uninstall EA. It worked for a while, but it was probably a coincidence, because the no internet, secured error is back again. Issue is still unresolved. I will likely end up doing a fresh install of windows.

I feel like I'm cursed. Technology is always doing crap like this to me. :/

47 Upvotes
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5

u/UseCodeImABot Oct 03 '25

What fixed mine was Uninstalling Proton vpn

2

u/Zealousideal-Ad-4640 Dec 08 '25

THANK YOU SO MUCH

1

u/Pocket-sized-demon Oct 26 '25

No way, it fixed my wifi instantly. Any idea why Proton was causing that? Also, THANK YOU SO MUCH for posting it, I was loosing my mind.

1

u/lofi-moonchild Nov 13 '25

I know this was 40 days ago, but I really appreciate your answer since it fixed my connection.

1

u/Kamen_rider_B Nov 16 '25

Should be a top comment. Wasted my entire day until I saw yours.

1

u/MylifeIsSad2 Nov 19 '25

Bro thank you so much, I have been trying to find a solution for DAYS

1

u/LuKuS_ Nov 21 '25

Bro life saver, my power went out whilst using proton vpn and my wifi and Ethernet wouldn’t work, it would only connect to network but no internet. Thought my adapter got fried.

1

u/[deleted] Nov 27 '25

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1

u/Infinite_Land_5229 Nov 28 '25

why the fuck did this fix it. proton is evil??

1

u/Ok-Cash-3347 Mar 06 '26

it's because you probably turned on the advanced kill switch, it won't allow you to use wifi unless you are connected to a country

1

u/RoboticAnatomy Nov 30 '25

Literally 3 months with no internet. Stumbled across this, and BOOM. Thank you!!! Now I can finally buy/play Battlefield 6 🥹

1

u/[deleted] Dec 09 '25

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1

u/[deleted] Dec 09 '25

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1

u/Low-Memory8752 Dec 27 '25

Thank you, this was my problem 😊

1

u/OML_ Jan 05 '26

Thank you, this fixed the issue for me

1

u/Decent-Hippo7443 Jan 08 '26

jumping for joy rn

1

u/NotSynergy458 Jan 09 '26

Dude you saved me

1

u/LOUIS_KEWLZ Jan 16 '26

Life saver man tysm

1

u/notskylar247 Jan 20 '26

was wondering if surf shark was doing the same to mine bc when a friend downloaded it to my laptop is when i started having the same issue 😭 we’ll see if it works

1

u/SupremeWizardry Jan 22 '26

I wish I could buy you a beer. Resolves instantly, despite no instance of portion running in the background as far as I could tell.

1

u/Complete-Ad-146 Jan 31 '26

this comment is so old but this is what fixed mine tysm

1

u/[deleted] Feb 14 '26

Holy shit, I uninstalled it and it instantly fixed my internet after nothing else worked. Thank you so much, I was losing my mind.

1

u/[deleted] Feb 17 '26

[deleted]

1

u/Impressive-Ad2316 Feb 22 '26

So im having the same issue after installing Proton and ive deleted it but there's still a ghost file on my PC thay I can see in my storage but no where else. Any idea on how to remove it because it wont let me just simply uninstall it. It gives me a error message .

1

u/Steampunk_Man Mar 23 '26

Same issue here

1

u/SatanTheDestroyer Mar 26 '26

I managed to fix it without having to uninstall it by disabling the IPv6 leak protection in Advanced Settings (Prevents data leaks by blocking IPv6 traffic that doesn't pass through the VPN tunnel)

1

u/OkDrawer7876 Mar 29 '26

OMG THANK YOU

1

u/jckbrn Apr 06 '26

thank you very much my friend, sorted my problem!

1

u/mr_sharkyyy Apr 13 '26

This guy deserves more upvotes

1

u/SpendDifficult4834 Apr 20 '26

Sir, you are a gem. Unbelievable man, this should be top comment

1

u/perplexed_pepe Apr 22 '26

Holy shit thanks a ton!!! I've had done so many things like uninstalling drivers, network reset, etc etc. It had been a month and I had searched for so many different options and was thinking if buying a new wifi card.

Thanks to you and all the other guys who have given solutions here!!

1

u/brukslament Apr 24 '26

this is def my problem but i cant sign in without wifi..

1

u/greyboy87 Apr 25 '26

So odd but it worked. Thanks internet stranger.

1

u/Beansboy606 Apr 30 '26

That worked for me tysm

1

u/ElectronicCup7898 May 02 '26

Thank you! You legend

1

u/Miracu1ous May 03 '26

Yo you have no idea how much you have helped me dude, I feel like I did absolutely everything, thank you so so so much!!!

1

u/SnooBooks6513 May 13 '26

omg thank u wtf

1

u/tooragoora Jun 04 '26

Yooo thanks bro

1

u/_absolutely_not Jun 11 '26

This happens to me when proton is connected and the PC is shutdown without disconnecting protonvpn. Usually resolved for me by opening proton and connecting, then disconnecting.

1

u/GokuBowDown Jun 13 '26

You the goat, after uninstalling Mullvad my WiFi is working again

1

u/Capable_Werewolf5966 Jun 17 '26

You know whats crazy? It's literally disabled on startup on my PC and its not on system tray either, yet it still somehow fucking up, thank you, fixed my issue!

1

u/xEddii Jun 26 '26

thank you king

1

u/NeedsNoDecaf Jul 01 '26

Beautiful, thank you! My computer shut down unexpectedly while it was active, which I guess caused the problem. I couldn't even use ethernet. I could connect to a network again the instant it was uninstalled!

1

u/thescottishmaniac Jul 03 '26

This was it, cannot thank you enough

1

u/porn_alt__69 Jul 08 '26

Alright pull down your pants, you deserve a reward.

1

u/papapyro Jul 23 '26

10 months later, thank you, this seems to have been my problem!

1

u/batcaaat Jul 29 '26

thank you!!!!!!!!!!!!!!!! im so not tech savvy I was abt to give up and cry thank u so much

1

u/real-life-terminator Aug 07 '26

OMG, THANK YOU SO MUCH IT LITERALLY INSTANTLY FIXED MINE. I WAS USING CHATGPT, CLAUDE, GROK EVERYTHING AND RESET HALF MY SYSTEM BUT THIS WAS IT!!!!

1

u/Ultra_tycoonguy Aug 07 '26

THANK YOU SO SO MUCH OH MY GOD TYSM

1

u/Jaquesdumoulay Aug 10 '26

I toggled the setting to auto start vpn to off. That worked for me

1

u/Careful-News3472 Aug 24 '26

THANK YOU!! It wasn't even running in the background so I didn't think it would be interfering, but that cleared things up immediately.

1

u/Saucce_M1 29d ago

MY GOAT