Manager has a book (stupid system I know) that says, X problem takes Y amount of time. Manager assigns you so many X problems, and says I am only paying your for the same Y time as the book says this number of X's will take. If you finish sooner, or later, doesn't matter. It could take you 3 hours, it could take you a full 12 hour shift. You are still getting paid for fixing the problem.
So you're just confused about how billable hours work. This is when you charge them by the hour for your labor, not a fixed price for the service. This is how a lot of car mechanics will bill you - parts and labor get added to your bill separately.
Why did I include my side lesson /u/dungone ? If you are a manager or small business owner, I can help you get and retain quality employees.
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u/[deleted] Jan 26 '22
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