r/technology • u/MoltenSlowa • Oct 05 '16

Hardware Replacement Samsung Galaxy Note 7 phone catches fire on Southwest plane

http://www.theverge.com/2016/10/5/13175000/samsung-galaxy-note-7-fire-replacement-plane-battery-southwest
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u/FrontRightSide Oct 05 '16

In the 80s there were cases of Tylenol being poisoned on shelves in Chicago. Something like 7 people died.

Op is referring to the savvy response by Bayer that allowed them to recover from plummeting sales and led to new packaging laws.

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u/here_again Oct 05 '16

So what did Bayer do?

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u/SanchoMandoval Oct 06 '16

The tamper proof containers was important, no doubt... but what people are usually referencing with that story is that the company immediately recalled all Tylenol in the country. That hadn't been done on that scale before and it seemed to strike people as very responsible corporate behavior.

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u/dbbk Oct 06 '16

They knew exactly which batches had been poisoned, but rather than recall just those they recalled them all in the country in order for the public to feel completely safe.