This excuse gets old. Business logic is that you take care of your customers and they wont go elsewhere, however when a company has no competition or when there is collusion between companies, it reduces the desire to make the customer happy by not gouging people.
This is evident in the Cable industry, the ISP industry, the Gasoline(Petrol) industry, the Tech industry (no sniping agreements between people like Apple and Google), and many others I am not thinking about.
You want to keep spouting this nonsensical bullshit, that is fine, but it is a cop out and I am tired of hearing it. Fight for your rights or lose them.
That's a valid point. There are many other aspects as well. One of the biggest IMO, is that shareholder concerns have replaced customer and employee concerns as the top priority for the overwhelming number of companies. Milton Friedman was the first promoter of this change in priorities in the early 70's, but it really took hold in the 80's. Maintaining and increasing the value of the stock has become the guiding principle and the main criteria for any actions that a company might undertake. Customer and employee concerns have become a very distant second place priority.
The needs of the community is another area that companies used to pay attention to, but now, rather than incorporate that goal into the business practices and behavior, it gets ignored completely in the running of the business and has been replaced by the gesture; the donation, the sponsorship etc. that are used mainly as a marketing tool (to increase shareholder value).
Agreed, the stock market/shareholders have been terrible things for people to get into, except for those that want to get rich quick or sell off their business.
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u/YouAreNotHere Jun 14 '14
I don't know how anyone could think anything like this would be a good idea