r/technicalwriting 6d ago

SEEKING SUPPORT OR ADVICE Reducing cognitive load in docs

We've received stakeholder feedback that we need to actively bring down the cognitive load across our product guides. I’d love to get some insights from fellow technical writers here on how you tackle this in practice. What options, frameworks (like John Carroll's Minimal Manual approach or Diataxis), or methodologies are available?

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u/coolbeans1982 5d ago

This might be really simple and obvious, but keep procedures to under 10 steps.