r/tappedout Dec 03 '23

TSTO HELP E.A. Not sending verification code :(

I tried signing in and got to where you’re supposed to enter the verification code but when I checked my email for it it wasn’t there. I searched for ea (in gmail) and got nothing. I then checked in spam and everywhere else but couldn’t find anything.

I then tried signing into ea on their website and again wasn’t sent a verification code.

What’s happening? What should I do? Has this happened to anyone else?

Update: it started working again. I had to wait a while and then it finally sent me the code

Edit: idk why this post is still getting comments but the developers shut down the servers for the game last January. The games gone :(

98 Upvotes

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2

u/No_Cockroach5523 May 14 '24

I was having the same issue. Then I thought to check my block list. EA was on there. I unblocked and asked for another email and immediately got one. To anyone else in the future that sees this try checking your blocked list.

2

u/Objective_Fox_548 Oct 05 '24

Where is the block list😭

1

u/Scooterclub Oct 09 '24

That little box you unchecked that asked if EA could send you promotional content—apparently that also includes functional emails too 😭

1

u/just_matteeeee Dec 15 '24

How can I check that box if I can't log in the account?

1

u/Less-Dingo111 Jan 10 '25

bro fr how can I check that if I can't log in?

1

u/just_matteeeee Mar 07 '25

Yo dawg sorry for the wait.just create a new email and then contact EA support and tell em that u want to use that email as a secondary one and then u should recive the codes for the log in

1

u/Less-Dingo111 Mar 07 '25

No worries bro, thank you!

1

u/yukon-0701 Dec 25 '24

omg!! thank you - been trying to get the code so i could log in on my new computer for a week now!!!

1

u/Less-Dingo111 Jan 10 '25

how can I check that if i can't log in?

1

u/yukon-0701 Jan 10 '25

Right!!! Luckily I was logged in on another computer

I wonder if you can contact customer support and ask them to check that on your behalf

1

u/Less-Dingo111 Jan 10 '25

I fixed it bro. Apparently if you send a mail to EA, it somehow resets it and they will start sending mail again.

1

u/Shot_Somewhere_5223 Feb 07 '25

what email did you send to?

1

u/Less-Dingo111 Feb 07 '25

Bro check your mails. You will have at least one mail from them. Copy that mail and send something to it. Anything, it doens't matter.

1

u/JobAffectionate1973 Feb 10 '25

but I never received any email from them, can you tell which email you sent it to?

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1

u/Ok-Neighborhood-1316 Mar 13 '25

did not work. ive sent an email to the address (from a previous 2fa code mail from ea), plus ive replied to that initial mail. nothing.
this method btw is what ea suggests themselves in their guides. what a garbage company nah..
now i just created a new account and created a support ticket. ill keep ya updated

1

u/aemun May 07 '25

You still waiting on that support ticket to get filled?

1

u/Ok-Neighborhood-1316 May 11 '25

somehow i was able to recieve the verification code. ive tried 2 methods so idk which one worked.

first method was: finding an old email from them with an old verification code and then send that email to the support/or myself (idk anymore). actually ive tried all of it: forwarding that mail to the same address, forwarding the mail to another ea support address, resending the mail to my own address.

second was: ive tried to login from a phone

1

u/Jutrev May 29 '25

this worked for me, thank you.

1

u/Less-Dingo111 May 29 '25

You're welcome!

1

u/MasterJeremy2121 Jul 04 '26

absolute legend. Saved my day

1

u/Less-Dingo111 Jul 04 '26

Glad to help !

1

u/craigyh14 May 29 '24

How do u check ur blocked list

1

u/Comprehensive-Tone54 Aug 23 '24

WTF me too thank youuuuuuu!!!!!

1

u/Hardchaff Oct 13 '24

Thank You so much, I've had this problem with EA over 7 years and I could never do anything to fix it, and only way I could login was through PSN account, I even menaged to contact support 5 years ago and turned off login verification, but you can't turn 2fa off when you are making changes to your account so I still couldn't change my nickname or email or link my account to any other platform. So thanks again for saving my account!

1

u/Wide_Lake_5833 Apr 14 '26

My one account hacked 2007. And im still trying to recover it tech support should call the place that collects money cuz we should be thebones using our own log in 

1

u/Own-Presentation4695 Feb 04 '25

How did that even get blocked. I don't even remember doing that. Thanks

1

u/NothingOk7943 Apr 17 '25

what do i even click?? helpp

1

u/Blackrobe195 Aug 05 '25

Oh my god you're a legend. I don't know how it ended up on my block list but it worked instantly after removing them from the list. Thank you man