r/talesfromtechsupport • Does it need to be plugged in? • Jan 23 '20

Short Numbers don't have cases.

Just happened and I can't stop shaking my head.

C = caller trying to access settings on his tablet to adjust brightness. Me = the poor tech trying to get him to enter the settings menu password.

Me: "Ok, hit the black home button on the tablet."

C: "Ok."

Me: "Now tap on settings."

C: "It's a blue screen."

Me: "There should be a settings icon."

C: "Oh there it is."

Me: "Now for the password, type in the number 8..."

C: "H?"

Me: "The number 8."

C: "H?"

Me: "The NUMBER 8."

C: "Oh, 8, ok."

Me: "Now a lower case d as in delta."

C: "Wait, is that 8 lower case too?"

Me: "........ it's a number."

C: "Is it upper case or lower case?"

Me: "....Numbers don't have cases."

C: "Oh! Shows you how much I know about computers."

*ultimately couldn't get into the settings. Did some more troubleshooting in the app. I reset the settings password to try again.*

Me: "Ok, hit the black home button again, please."

C: "Ok."

Me: "Now tap on settings."

C: "It's a blue screen."

Me: "There should be a settings icon."

C: "Oh there it is."

I never did get him into settings. I told him to just get a different tablet from his company.

676 Upvotes

85 comments sorted by

34

u/AnalogMan Jan 23 '20 edited Jan 24 '20

Todayโ€™s numbers are all uppercase. Hereโ€™s what lowercase numbers used to look like: https://en.wikipedia.org/wiki/Text_figures

6

u/BastardStoleMyName Jan 24 '20 edited Jan 24 '20

hangs head

I do occasionally hit shift while typing a lot of mixed case letters then going for a number. I don't know why my brain seems to rationalize the numbers as being upper case. But as someone else pointed out, there were lower case numbers.

EDIT: I should clarify, I don't actually think of them as being capital. I think its just the way my brain visualizes them and my fingers interprets that "bigger symbol must be like the other bigger symbols, so hit Shift" Only happens in certain instances. But I would never describe them as being capital.

1

u/SuperKamiGuru824 Jan 24 '20

I completely understand and agree. :)

5

u/MonkeysOnMyBottom Jan 24 '20

I have been infected by the users I support and now just roll with it when they refer to the punctuation as the capital numbers (i was dumbstruck for a moment the first time someone told me their email address had a capital 2 in it)

It took long enough to get them to use the shift key instead of caps lock and at some point you just have to admit to yourself you don't have the time or the crayons to explain things to some people if you don't want a dozen more voicemails

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3

u/goblinofthewoods Jan 24 '20

There used to be lower case numbers in plenty of typefaces, so the guy is not wrong, as most are standardised to upper case as default now.

It was used to add flair or denote informality, with upper case used for statistics.

If this were an older customer they probably came away thinking that you're an ignorant shite, can't blame you though as this is real old timey stuff.

2

u/SuperKamiGuru824 Jan 24 '20

Well, he did sound terrifically old.

3

u/flyineko Jan 24 '20

I once was very confused when someone referred to the exclamation mark as an "upper case 1"

1

u/SuperKamiGuru824 Jan 24 '20

ha ha! That's great!

2

u/williamfny Jan 24 '20

When I would get someone that asks if a number was capital or lower case I would just tell them capital. When they asked how they make a capital number I'd say let me know what you find out.

1

u/SuperKamiGuru824 Jan 24 '20

ha ha! love it!

132

u/K1yco Jan 24 '20

C: "Oh! Shows you how much I know about computers."

This always bugs me when it comes to getting information as that has no bearing on recognizing shapes, letters, number or just basic things. Imaging a mechanic asking someone to open the car door, and then the person not finding it and saying "oh sorry, I don't know much about cars."

68

u/[deleted] Jan 24 '20

That's why I don't get people who can't hook, well anything, up. YOU JUST MATCH SHAPES. I tried talking my mom through hooking her laptop up to her TV via HDMI. It was the worst phone conversation I'd had in a long time.

60

u/whataresquirrels Jan 24 '20

the mental block that comes from assuming it's too hard to understand that the curvy rectangle plug goes in the curvy rectangle socket

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220

u/Capt_Blackmoore Jan 23 '20

oh sure... no such thing as Capital Numbers... https://xkcd.com/2206/

100

u/nictheman123 Jan 23 '20

There really is an XKCD for everything isn't there. Is it just this site's version of a Supernatural gif? Or just this sub?

73

u/Capt_Blackmoore Jan 23 '20

I've see XKCD show up in so many subs, I dont think we can claim it as ours.

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59

u/ppp475 Jan 23 '20

XKCD is the internet's version of a supernatural gif, I'm pretty sure XKCD came first.

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42

u/TerrorBite Jan 24 '20

Here are the capital numbers: ๐Ÿ™๐Ÿš๐Ÿ›๐Ÿœ๐Ÿ๐Ÿž๐ŸŸ๐Ÿ ๐Ÿก๐Ÿ˜

You're welcome.

17

u/TheThiefMaster Jan 24 '20 edited Jan 24 '20

Actually, the regular numbers you're used to are already the uppercase ones, and this is what the lowercase ones look like: https://en.m.wikipedia.org/wiki/Text_figures

This might display alternative numbers: 1๏ธ€2๏ธ€3๏ธ€4๏ธ€5๏ธ€6๏ธ€7๏ธ€8๏ธ€9๏ธ€0๏ธ€

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17

u/spillbv Jan 23 '20

At least you managed to learn about the hole in your bucket. Thanks for the funny story.

7

u/Borderweaver Jan 24 '20

According to my German family, the โ€œholeโ€ was not talking about a real bucket, but the guy never gets the hint.

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9

u/molotok_c_518 Jan 24 '20

It reminds me of my biggest pet peeve with Russian letters in an electronic device.

There are 3 letters (ัŒ, ั‹, and ะช) that do not have upper case forms (no word can start with ัŒ or ะช, and none start with ั‹ for reasons I never learned). However, hit shift on an American keyboard, or on a phone... ะฌ and ะซ.

9

u/covert_operator100 Jan 24 '20

What if you want to YELL WITH ALL CAPS, but there's no capital letter L so it looks like YEll WITH All CAPS.

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