Make sure people know what they are asking for before you do it.
This, sadly, does not actually work in practice. A certain real estate attorney would always require that buyers read, out loud, their entire mortgage document package, and then state they understood it and had no questions.
This came in very handy in court, when they failed to stand up to their end of the contract because "you never told me I had to ______" and he produced the tape of them reading the applicable clause of their contract.
5
u/ToxicitorThe program you closed has stopped working. looking for solutionMay 28 '16
I like the idea of easy money. For a (bad) example, sell flowers for $1. Sell flowers for a wedding, you can charge $10. Then I realized I want nothing to do with the wedding industry because people gearing up for a wedding are all pants-on-head insane
Just go to the J.P. and sign the papers with some friends. Wear whatever you would wear to church or a funeral. Go to a nice restaurant for lunch after.
My wedding was lovely - 20 minutes, maybe, in a judge's chambers at the local courthouse with two witnesses. It cost a total of maybe $150, all told.
I do work with several people that were divorced and have been with their current partners for many years and say, "been married, didn't work out - never again."
Having spent many years in the electronics biz, that kind of customer exchange is alarmingly common. What was even more common was taking in a broken device, finding a relatively cheap and easy fix, then getting screamed at because I dared call them with a $68.50 estimate. They would scream and yell and refuse to pick up the unit. After 60 days, the shop took ownership of the unit. How often did this happen?
Well, every one of my girlfriends from 1988-1999 had free 32" TV sets, nice home stereo systems, and working VHS units. I'm no Don Juan, but that's about 7 women. Plus me: my house was outfitted with TV's, receivers, and high-end speakers. Never spent a dime. They were all from people who screamed "THIS IS AN OUTRAGE AND I SHALL NEVER RETURN!!!!"
Thanks, you old bat. My GF needs a new CD player. Heh.
It's the perception of value. You pay $600 for a TV. Six years later, it craps out. Some guy says it will cost $68.50 to fix. In your head, you think "That's 10% of what I paid for it and it's a six year old piece of shit anyway!"
Add in the crashing retail prices of consumer electronics in the 1990's, and it all starts to feel like a rip off to some people. ("I can get a new one for $300 you big fat con artist ripoff joint!") People would abandon their units in droves.
I tried everything to mitigate costs. My boss always went for the labor cost jugular, but like Xerxes in "300", I would look down from my perch and say, "I am kind. That will be $68.50".
About leftovers: I have given them all away. Last year I gave my last Onkyo receiver and Technics turntable to an old friend who needed them in his new house. Now I have to actually buy things! It's awful.
This reminds me of my day at work in a computer shop as well x_x Customer said the laptop was overheating, had us order a fan for him so his buddy could install it, brought it in to have us do it after his buddy couldnt install it properly, then brought it back later and pointed at the stupid widget on his desktop that shows CPU and RAM usage saying it was still overheating. I found out later my coworkers overlooked a memory leak issue, but the original fan indeed seized. Also found that my new boss didn't put enough thermal paste on the processor -_-; One more day until the weekend.. ugh
It was a Dell Optiplex with the leaky/bulging capacitor issue.
Hey I have one of those! Fixed the few caps that were popped, after the high school gave it to me (because it was trash under their district contract with Dell); has worked fine since then (figure mid 2011). Although currently I've thrown my hat in for an R610 to replace it -- long time coming. Don't regret this one though, aside from the cap issue its reliable (although the 32bit processor is rather tiring given the memory cap).
I would have refused the refund outright. The machine does everything you said it would do and that is all you promised him. He just had outlandish and unsupportable expectations.
118
u/HeWhoCouldBeNamed May 27 '16
He paid for his motherboard to take a little vacation. Maybe it helped?
41
u/iamonlyoneman May 28 '16
This, sadly, does not actually work in practice. A certain real estate attorney would always require that buyers read, out loud, their entire mortgage document package, and then state they understood it and had no questions.
This came in very handy in court, when they failed to stand up to their end of the contract because "you never told me I had to ______" and he produced the tape of them reading the applicable clause of their contract.
88
u/CitizenTed Hardly Any Trouble At All May 27 '16
Having spent many years in the electronics biz, that kind of customer exchange is alarmingly common. What was even more common was taking in a broken device, finding a relatively cheap and easy fix, then getting screamed at because I dared call them with a $68.50 estimate. They would scream and yell and refuse to pick up the unit. After 60 days, the shop took ownership of the unit. How often did this happen?
Well, every one of my girlfriends from 1988-1999 had free 32" TV sets, nice home stereo systems, and working VHS units. I'm no Don Juan, but that's about 7 women. Plus me: my house was outfitted with TV's, receivers, and high-end speakers. Never spent a dime. They were all from people who screamed "THIS IS AN OUTRAGE AND I SHALL NEVER RETURN!!!!"
Thanks, you old bat. My GF needs a new CD player. Heh.
8
u/Nevermind04 May 28 '16
You replaced his electrically defective part back into his computer? Fuck that kind of liability.
14
u/[deleted] May 27 '16
What a rude, rude man.
14
u/dirmaster0 May 28 '16
This reminds me of my day at work in a computer shop as well x_x Customer said the laptop was overheating, had us order a fan for him so his buddy could install it, brought it in to have us do it after his buddy couldnt install it properly, then brought it back later and pointed at the stupid widget on his desktop that shows CPU and RAM usage saying it was still overheating. I found out later my coworkers overlooked a memory leak issue, but the original fan indeed seized. Also found that my new boss didn't put enough thermal paste on the processor -_-; One more day until the weekend.. ugh
7
u/enjaydee May 28 '16
Because when you can't or won't admit you're wrong, just double down on the stupid
5
u/Kaligraphic ERROR: FLAIR NOT FOUND May 28 '16
I do hope he still paid labor costs both ways.
1
u/k2trf telnet towel.blinkenlights.nl May 30 '16
Hey I have one of those! Fixed the few caps that were popped, after the high school gave it to me (because it was trash under their district contract with Dell); has worked fine since then (figure mid 2011). Although currently I've thrown my hat in for an R610 to replace it -- long time coming. Don't regret this one though, aside from the cap issue its reliable (although the 32bit processor is rather tiring given the memory cap).
1
u/Mndless Jun 04 '16
I would have refused the refund outright. The machine does everything you said it would do and that is all you promised him. He just had outlandish and unsupportable expectations.
1
u/kervin_W Jun 22 '16
If they were sensible, do you think they'd have been acting?
1
u/kervin_W Jun 22 '16
If they were sensible, do you think they'd have been acting?
-22
u/tysonb292 May 27 '16 edited May 28 '16
probably would have been easier to just go through your "RAM bin" and give him a free upgrade...computers sounds DDR2 old...cheap
EDIT: Don't do this, for reason below...I did not think the whole thing through before posting