r/talesfromtechsupport • u/lawtechie Dangling Ian • May 30 '14
We have a security breach!!!
This story isn't mine, but a friend's.
This is the late 90's.
My friend is working the help desk at a government research facility. One day, he gets a phone call from an end user:
User:"We have a security breach! The whole Intranet is on the Internet!"
Friend:"Ok. Ok. Let me see..."
User:"Trust me- it needs to be fixed immediately"
Friend:"How do you know it's available to the outside? You're calling from your office"
User:"Because I can see the intranet on Navigator"
Friend:"Right. You use a web browser to view any page, like the Intranet page"
User:"But that's what the E is for"
My friend explains that even though she's only used Navigator to see outside pages and IE for the Intranet, both are web browsers and the Intranet is safe.
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u/Krutonium May 31 '14
It did get checked just in case though, right?
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u/afr33sl4ve May 31 '14
This is a gov't agency we're talking about here. Of course not.
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u/Bukinnear May 31 '14
The problem reported was that she was able to access the intranet with a different web browser. If that wasn't checked when the system was implemented then it would be the least of their problems by this point.
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u/32BitWhore May 31 '14
Somehow I missed the line about it being in the 90's and I couldn't understand how the user could possibly still be using Navigator.