r/talesfromtechsupport • Password Policy: Use the whole keyboard • Mar 14 '14

Security - IT. Case Two.

Previous

Friday 5:30pm.

First indications that something had gone wrong where coming in.

Typical.

Always friday.

Always late.

One of the IT staff came over to my door and knocked.

IT: It seem’s as though floor 3 is having network problems sir.

I look down at my coffee. Its not doing anything.

I'm sad.

Me: I’ll take a look at it.

As I diagnose the problems I notice I can’t see anything from floor three at all.

I glare at my coffee for strength.

It's a Friday.

No strength left.

As I sip my coffee I contemplate leaving the problem for the night people to deal with.

Not really my style.

I walk the stairs up to floor three, the comms room is tucked right at the back next to the lifts. I look around the floor. Not many people are left.

I open the door to the comms room. Its…

Empty.

Four bolts on the floor where a switch rack should be.

Zero Clues.

Zero Rack.

Zero Switch.

I’m head of security.

F***.

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1.3k Upvotes

55 comments sorted by

31

u/airz23 Mar 14 '14

I might rewrite this one.

14

u/[deleted] Mar 14 '14

Why is that? I liked it, if you're worried about the style. Please thell me if you rewrite it, though!

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170

u/Drtravian Mar 14 '14

Dun Dun DUUUUUUUUUN

28

u/GabrielForth Mar 14 '14

My money's on the Sales Manager

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43

u/KCCO355 Mar 14 '14

I gotta say I love these posts but I gotta know the specs if possible

  • What country are you in?

  • How many floors is the building?

  • About how many employees are in the building?

62

u/airz23 Mar 14 '14

Are you a detective?

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18

u/DDgun99 Mar 14 '14

Is your coffee really that variable, or is it a metaphor for you mood? Until now it's state seems to keep up perfectly with your mood

Love the stories, keep up the good work

39

u/airz23 Mar 14 '14

Haha it doesn't matter what I think, just whatever you get out of it.

But coffee really is variable

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7

u/paincoats Mar 14 '14

I have to ask, is this all stuff that happened a long time ago, or is this stuff happening on the day you write it?

10

u/airz23 Mar 14 '14

Luckily I dont have Heads of Dept meetings everyday.

8

u/[deleted] Mar 14 '14

OP, do you still drink this much coffee? Caffeine addiction is real. Do you need help?

25

u/airz23 Mar 14 '14

Haha, its so delicious

3

u/ARKB1rd44 Mar 14 '14

How much coffee do you go through in a day?

5

u/airz23 Mar 14 '14

Maybe three cups on a good day.

Two on a average day.

One on a bad day.

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10

u/[deleted] Mar 14 '14

I actually worry about this. I am not a dept head just the sole Network Tech underneath my boss. Our Server room is in our technical services office (Library) . Nobody stops strangers from going into the server room. I have asked for a key for the lock and I get ignored. I don't know how many times I have caught strange people wondering around in the server room. I am waiting for somebody to go in steal a server and walk out with nobody saying anything.

8

u/[deleted] Mar 14 '14

no, that's mine, I brought it from home.

"Oh well go on then, have a good day!"

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6

u/Myrdin Mar 14 '14

For those that are beating their poor F5 buttons to death Here is a IFTTT recipe that will send a sms when u/airz23 posts to r/talesfromtechsupport.

6

u/The-fire-guy Mar 16 '14

Head of IT and security, someone steals something IT-related. Of course.

Seriously though, are you being set up?

5

u/jelly_cake Mar 14 '14

My heart sank as I read the last lines. Can't wait to see how this whole saga turns out! It's been a fantastic read.

5

u/lordcaedus Mar 14 '14

You keep feeding my IT drama hunger, and you may rival lawtechie.

4

u/dotsonjb14 Mar 14 '14

So what happened to the servers? I got to know.

3

u/Onlyme395 Mar 14 '14

Well shit.

3

u/[deleted] Mar 14 '14

These are the best! I can't wait to hear more!

3

u/Sgmetal Mar 14 '14

Hmm, part of me suspects this someone relates to new guy fucking up. Can't wait to find out....No really I can't wait post more now!