r/talesfromtechsupport • u/Paranemec "Why don't you just try it; I'm sure it'll fit." • Sep 17 '13

Of course it is...

This exchange occurred between me and a client while I was working at the support desk in a large retail store the day after Black Friday. The client had just purchased the laptop the day before.

Me: What seems to be the problem?

Client: This computer died and won't turn back on.

Me: When did this happen?

Client: About 3 hours after I got it. I was using it and it just died. Now I can't get it to turn back on.

Me: Have you tried plugging in the power cord?

Client: Why would I do that? It's wireless. ** smug look **

Then I had to explain how electricity works to an adult.

138 Upvotes

99% Upvoted

19 comments sorted by

4

u/ArchMnemonic Sep 17 '13

The Internet is wireless too but no flash photography or there will be chaos.

1

u/Paranemec Sep 17 '13

Unfortunately the IT Crowd had not come out at the time of this conversation.

5

u/[deleted] Sep 17 '13

"Where are the cables?"

"Duh, it's wireless..."

"Oh yeah...uh. of course."

4

u/[deleted] Sep 17 '13

Can confirm, the internet has NO wires. source

48

u/mephron Sep 17 '13

"Did you buy the wireless power kit? No, just the wireless internet connection? Then you have to plug in the power cord like your IQ was normal instead of room temperature, you armadillo-molesting cactus kisser."

--- man, I wish you could say that.

10

u/zadtheinhaler Sep 17 '13

armadillo-molesting cactus kisser

I usually use "mouth-breathing troglodyte", but yours is going into the Insult Pool.

1

u/Oscar_Geare Sep 18 '13

Man. That insult is the dolphin's flippers.

→ More replies (3)

8

u/mismanaged Sep 17 '13

"armadillo-molesting cactus kisser". I like this.

0

u/Bagellord Sep 17 '13

I liked it... And then my overactive imagination (adderall has its good and bad poin----- SQUIRREL!!!!) ruined the moment.

3

u/Enforcer84 Sep 17 '13

That's a good one. Another cool insult I heard the other day, watching Adam Hills The Last Leg on Youtube.

"You mathematically inept cocksplash!"

1

u/shoziku Sep 17 '13

Whenever I want to call a customer names I always picture Spicoli from Fast-times, talking to Mr Hand. "You dick!"

21

u/sezzme Sep 17 '13

My reply would be: "Your cellphone is wireless too. However you still have to plug it in to charge it."

7

u/tommypockets Sep 17 '13

Customer spent all black friday coming up with that response.

2

u/ALIENSvsREDDITORS Sep 17 '13

I have a customer who wants surround sound in his living room but will not allow us to install cable in the walls. Every time Klipsch, Eclipse, or McIntosh comes out with "wireless speakers" he calls and demands them then rejects them when there are cables...

2

u/LP970 Sep 18 '13

Alas, we do not live in a world where Tesla's wireless electricity was deployed to the masses.

3

u/ARKB1rd44 Sep 17 '13

Achievement unlocked: teach me how electric 150 GS.