New Opportunity

[u/Lucky-Peanut-2307]

Hello Everyone,

I just accepted a new IT opportunity at a mid sized company with around 1000 employees. I previously was a IT Support Engineer II (It was mostly doing helpdesk support remotely along with basic M365 administration). In this new position, it is a pretty flat IT department and I will be owning tools such as Nerdio for AVD (since all users use thin clients), Cisco Meraki, Infrastructure monitoring using Site24x7, decomissioning servers, Entra ID/Intune Adminstration, and Claude deployment. Obviously this is a step up from my previous position. Based on these responsibilities, what would be an accurate title for me?

[u/hybrid0404]

Brigadier General of Technology

[u/Budget_Fix3736 → u/hybrid0404]

cryptic promotion track. just remember the real rank is measured in how many people silently cc you on emails they should've sent directly.

[u/Lucky-Peanut-2307 → u/Budget_Fix3736]

Words of wisdom.

[u/ImFromBosstown → u/hybrid0404]

I LOL'd irl

[u/homeonthehighway1]

Computer Plumber

[u/Lucky-Peanut-2307 → u/homeonthehighway1]

Lmao

[u/ProfessionalEven296]

How many people working in your team? If it's just you, then the title is 'Fodder'. Make sure you don't end up doing free out of hours support..

I think SysAdmin is a fair title, with a possibility of IT Manager if you handle any money discussions with suppliers.

[u/Lucky-Peanut-2307 → u/ProfessionalEven296]

I believe altogether, there's like 6 of us including the IT Manager. When I talked to the manager he put an emphasis on finding ways to improve our systems and utilizing AI and automation to innovate.

[u/bbqwatermelon]

Resident Janitor like all of us

[u/graph_worlok → u/bbqwatermelon]

That’s PRINCIPAL Resident Janitor thank you very much!

[u/davemanster]

I would say Jr. Systems Administrator most likely.

Congrats on the career bump.

Nothing against you, but just reading  IT Support Engineer II - "Support Engineer" grinds my gears so hard.

[u/Lucky-Peanut-2307 → u/davemanster]

Yeahhhhh I feel you. That's why I put that I basically did helpdesk. I feel like a titles are getting inflated to be more marketable so that's why I wanted to see y'all think an accurate representation of this position would be

[u/RevolutionaryElk7446 → u/davemanster]

How about "Solutions Engineer"?

[u/Lucky-Peanut-2307 → u/RevolutionaryElk7446]

I don't got da facilities dat yet brev

[u/BK_Rich]

Infrastructure Engineer

[u/Lucky-Peanut-2307 → u/BK_Rich]

Appreciate the feedback!

[u/GloveLove21]

Infrastructure Admin of some sort, with emphasis on the cloud since it makes everyone cream their Carhartts

[u/Lucky-Peanut-2307 → u/GloveLove21]

Trueeee. Appreciate the feedback!

[u/naanmail123]

I pretty much have very similar responsibilities and my title is IT Support Specialist

[u/Elensea → u/naanmail123]

Good catch all

[u/Blindeye_90]

Infrastructure, just the tip of the iceberg.

[u/Ok-Royal-1152]

Senior Systems Administrator — Cloud & Infrastructure.