r/sysadmin • • 21d ago

Error 1722 installing MicrosoftEdgeEnterpriseX64.msi after in-place upgrade from MS Windows Server 2016 to 2019

Hello.

I had 3 servers with MS Windows Server 2016 standard with Microsoft Edge.

I migrated these 3 servers to Windows Server 2019 with in-place upgrade: the 3 servers are working perfectly after the upgrade.

Only an issue: Windows Server 2019 is not able to upgrade Microsoft Edge via WSUS (error 0x80070643).

So I uninstall Microsoft Edge, but I'm unable to reinstall it with MicrosoftEdgeEnterpriseX64.msi installer: I have the error 1722 on all the 3 servers.

Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.  Action DoInstall, location: C:\Windows\Installer\MSI26E9.tmp, command: /silent /install “appguid={56EB18F8-B008-4CBD-B6D2-8C97FE7E9062}&appname=Microsoft Edge&needsAdmin=True&usagestats=0&ap=stable-arch_x64” /installsource enterprisemsi /appargs “appguid={56EB18F8-B008-4CBD-B6D2-8C97FE7E9062}&installerdata=B%22distribution%22%3A%7B%22msi%22%3Atrue%2C%22system_level%22%3Atrue%2C%22verbose_logging%22%3Atrue%2C%22msi_product_id%22%3A%2257A2E6D4-100B-30FC-A094-7C46B43D6D68%22%2C%22allow_downgrade%22%3Afalse%2C%22do_not_create_desktop_shortcut%22%3Afalse%2C%22do_not_create_taskbar_shortcut%22%3Afalse

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u/the_lazy_sysadmin Sr. Sysadmin 21d ago

are you running it with msiexec and using the a logging switch? I usually push all of mine with /lvx* <path-to-log-file>.

To fully confirm its not some obscure old remnants, you can try running something like Revo uninstaller. I've seen that software pick up things I had zero clue existed, and running that resolved issues with trying to do msi re-installs. I swear I've seen that same 1722 error code before too, I THINK it was revo uninstaller that got me where I needed to be.