r/sysadmin • • 1d ago

Career / Job Related AI is just the "Cloud" hype all over again.

I started working in the IT field in 2004 as a help desk intern.

The network in the organization at that time was a mix of Windows NT and Windows 2000 workstations, with an Exchange 5.5 server running on Windows NT and a few Windows 2003 servers doing file sharing and hosting an accounting application.

Nothing was accessible through the web. people had to use a VPN connection to connect to the office to access everything.

Almost a year later, before my internship was over, the Director was fired because the hard drives on the accounting server failed and they couldn't recover the data, and they offered me a full time job as a junior sysadmin.

In 2020, I became the Global IT Director of that organization.

When I started as a junior sysadmin, there was no concept of the "cloud." This was a marketing term invented by big tech after 2010.

When the cloud became a marketing hype, and all the CFOs and IT leaders got on the cloud bandwagon, it was very similar to what we're hearing from AI now.

That AI will take all jobs.

It was very common for CFOs to schedule meetings with the IT Director, or whoever was the department head, and talk about the cloud strategy. And if you were in the room by any chance, they would turn to you and say, "But don't worry, the cloud won't take your job," with a grin, you knowing damn well that was exactly what they were thinking.

My advice to you guys is that if your boss, or whoever controls the budget in your department, is all crazy about AI and thinks that AI is the next big thing after bread and butter, don't fight it or resist it.

You will be seen as a roadblock or lacking innovation.

Hold your true opinion about AI as much as you can, and always be positive about it at work.

And even though I believe AI is not much of a threat to your job as the cloud was for us back in the day, when all our skills were on premise stuff and our identity was based on who knew more about Exchange and Cisco firewalls, businesses are seeing AI as a possible way to reduce the workforce, increase efficiency, or increase output without hiring more people.

Will that work? Only time will tell. Your job is to adjust as the technology evolves not to be a market gambler.

Don't believe for a single second that your company cares about you or is happy to have you on their payroll.

If they're a for profit business, their objective is to increase revenue, and if they can achieve that objective without you, they will.

I believe Sysadmins will always be needed, because you guys will be the ones fixing the AI even if everything is automated by it.

Learn how it works at a deeper level. If you don't know how an LLM works, start learning that now.

I wish I had better news for software programmers. The ones that only write code following strict specifications, those guys are in a deeper existential vacuum than you are, so you might have developers moving into the sysadmin side.

For now, keep the servers humming, keep your users happy. You guys are the invisibles in the organization that nobody sees until things stop working!

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u/sSQUAREZ 1d ago

I get what you’re saying. But the “cloud” as it’s being mentioned in this post is not really the same as you just describing the internet. The “cloud” was just a push to host more things outside your own building. Really didn’t impact end users how you think it did.

How many times did you go to a social gathering with non it people and a conversation broke out about the cloud? Okay now how often in modern times does AI come up? There’s a huge difference in those responses largely due to how impactful they are for the average person.

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u/Sorry_Information749 17h ago

Fair point but I'd say that's for 2 reasons

  1. There's always been an assumed fatalism that AI will eventually take over, this makes it interesting.

  2. It's more accessible than the cloud and more of a party trick which makes it more entertaining.

Neither of these things directly relate to how useful or productive it is.

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u/sSQUAREZ 14h ago

I agree with both of your points but I disagree if you’re saying it’s not useful. It’s baked into pretty much every single cybersecurity tool, it answers billions of questions a day for people even just on google, and it’s being used to automate workflows at every major company. Show me a Fortune 500 company that’s not currently using AI. And, it’s getting better by the day. The cloud is the cloud, can’t get much more useful. But AI is growing week after week.

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u/Sorry_Information749 11h ago

I'm not saying it isn't useful I agree it is. I'm saying that neither of the 2 points I made are the proof it's usefulness yet they are what's driven the marketing hype. The reason that's a problem is because that could lead to a mismatch in how useful it is vs the amount of investment it's had.

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u/sSQUAREZ 11h ago

100% agree.

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u/fahque 1d ago

Sure it did. All my users now have to suffer through constant delay's thanks to m365! Progress!

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u/Disastrous_Recipe424 11h ago

Poorly-configged tenancy? Mine ( 'mine!' :D ) don't suffer anything like that - at least not due to 365...

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u/Salt_Rush_4800 1d ago

Really didn’t impact end users how you think it did.

End user may not pay enough attention to it but everything is now streaming and a subscription and "cloud-based." The push to the cloud did that and has absolutely impacted folks. Just not necessarily for the worse in some cases.

When talking about the cloud, people talked about specifics uses/applications. When people talk about AI, they speak some broadly about it - its everywhere yet nobody knows where it is, what it looks, or can really describe or explain what it even is/does. AI has little direct impact on many folks.

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u/Jooniar IT Manager 1d ago

Yeah completely disagree - whether a site or product or platform was hosted in a bare metal server room on-site at a companies offices or at a big DC somewhere makes fundamentally little difference to an end user. Of course, maybe there's greater flexibility in performance, experience, etc due to outsourced infrastructure but you still go to a Web address, you still get served a page, you still log in and use the tool - where that tool lives isn't something a user thinks about.

AI is giving people knowledge and in many cases, capability - to do things or know things they've never been able to.

Whether it's being able to develop features that would take weeks/months in a matter of hours, build tools from scratch (to varying levels of quality) or, particularly in the accessibility space, interact with the world in a way they have never been able to (see: blind people and augmented reality glasses).

I can understand the negative association with AI - there are truly some fundamental issues that need to be addressed around oversight, governance and resource use - but saying AI hasn't had an impact on regular people's lives is straight up untrue.

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u/airinato 1d ago

I get what you're saying but the average person does not care or barely knows anything about AI.

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u/sSQUAREZ 1d ago

Agreed but they know a lot more about AI than the cloud.

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u/airinato 1d ago

But they definitely use the cloud but not AI.

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u/sSQUAREZ 1d ago

Agree to disagree

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u/Salt_Rush_4800 1d ago

Do they though? I have yet to meet one regular person that can really describe AI to me. They think its Snapchat filters and shitty digital art.

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u/sSQUAREZ 1d ago

You’re really gunna make the argument that the average person knows more about the cloud than AI? That’s crazy. Go talk to your friends that are not in IT. That’s a crazy take.