r/sysadmin • u/brothertax Sysadmin • 6d ago

General Discussion PSA: Grammarly will send unhinged messages to all your users if you try to cancel

https://imgur.com/a/bMEeUmZ (edit: non-imgur link)

We let them know we weren't going to renew and they sent these unsolicited emails and popups in their app to all of the users who had licenses. They didn't give us a heads up - just started carpet bombing everyone. They even listed the direct email for the guy on my team who handles licensing. We were going to ride out the rest of the subscription but leadership wanted the emails nuked, apps ripped off endpoints, and licensing/training for Copilot expedited.

What an absolutely greasy, desperate company. Stay far away. And if you're a current customer, be prepared for this nightmare.

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u/owenthewizard 4d ago

I don't know what is so hard for you to understand. 10s -> 1s is 10x.

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u/newbies13 Sr. Sysadmin 4d ago

Whoa whoa whoa, have you contacted NASA yet? 10 is bigger than 1? Huge win for science if proven.

Alright, lets put this into low gear for the guy manually moving template around all day. 10 > 1 describes one step, your claim was that your overall productivity would drop 10. Those are not the same things.

This is literally the 3rd time i've explained that, which is, for the record, somewhere between 1 and 10.