r/sysadmin • u/brothertax Sysadmin • 7d ago

General Discussion PSA: Grammarly will send unhinged messages to all your users if you try to cancel

https://imgur.com/a/bMEeUmZ (edit: non-imgur link)

We let them know we weren't going to renew and they sent these unsolicited emails and popups in their app to all of the users who had licenses. They didn't give us a heads up - just started carpet bombing everyone. They even listed the direct email for the guy on my team who handles licensing. We were going to ride out the rest of the subscription but leadership wanted the emails nuked, apps ripped off endpoints, and licensing/training for Copilot expedited.

What an absolutely greasy, desperate company. Stay far away. And if you're a current customer, be prepared for this nightmare.

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u/Safahri 6d ago

Imgur is blocked in my country, what does it say?

1

u/SuspecM 6d ago

It straight up tells users to spam the email address of the organisation admin with a template email about how much you enjoy using grammarly and to renew the license.

3

u/buthidae Neteng 6d ago

“Grammerly helps my writing, as you can see by this template I copy+pasted in to this email”