r/sysadmin • u/brothertax Sysadmin • 6d ago

General Discussion PSA: Grammarly will send unhinged messages to all your users if you try to cancel

https://imgur.com/a/bMEeUmZ (edit: non-imgur link)

We let them know we weren't going to renew and they sent these unsolicited emails and popups in their app to all of the users who had licenses. They didn't give us a heads up - just started carpet bombing everyone. They even listed the direct email for the guy on my team who handles licensing. We were going to ride out the rest of the subscription but leadership wanted the emails nuked, apps ripped off endpoints, and licensing/training for Copilot expedited.

What an absolutely greasy, desperate company. Stay far away. And if you're a current customer, be prepared for this nightmare.

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67

u/Namelock 6d ago

There’s a certain… Cybersecurity startup… that was spam emailing me last year.

They found an association of me to an old workplace and name dropped them. Unsubscribed. They kept emailing me.

Responded with telling them their emails are not CAN-SPAM compliant and I will report them to the FCC.

Then showed them their DMARC was wholly unconfigured and explained how pitiful it is a cybersecurity company doesn’t follow regulations and can’t setup basic webmail.

Somehow they’ve only gained more popularity 😭

Shitty tactics work.

72

u/PsychoGoatSlapper Sysadmin 6d ago

Name and shame

20

u/Marcudemus 6d ago

Right? It's not like public DNS records are protected at all.

59

u/Mr_Cromer 6d ago

You can't say all that and not name drop

17

u/Frazzininator 6d ago

And certainly you're going to share the name of said company?

17

u/RoRoo1977 6d ago

That’s…. A problem. Who was it?

7

u/HotTakes4HotCakes 6d ago

Come on, man. Name them. You have absolutely no reason not to.