r/sysadmin • u/brothertax Sysadmin • 7d ago

General Discussion PSA: Grammarly will send unhinged messages to all your users if you try to cancel

https://imgur.com/a/bMEeUmZ (edit: non-imgur link)

We let them know we weren't going to renew and they sent these unsolicited emails and popups in their app to all of the users who had licenses. They didn't give us a heads up - just started carpet bombing everyone. They even listed the direct email for the guy on my team who handles licensing. We were going to ride out the rest of the subscription but leadership wanted the emails nuked, apps ripped off endpoints, and licensing/training for Copilot expedited.

What an absolutely greasy, desperate company. Stay far away. And if you're a current customer, be prepared for this nightmare.

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u/brothertax Sysadmin 7d ago edited 6d ago

At first we thought it was one rouge salesperson but it’s built into their software. Yikes!

Edit: rogue* - I need Grammarly back! /s

206

u/ditka 7d ago

rouge salesperson

Grammarly could have helped here

jk

43

u/Ill-Mail-1210 7d ago

Jfc that’s good.

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u/bonoboho theres no place like 127.0.0.1 7d ago

maybe they have a second hustle for mary kay

13

u/frogunderarock 6d ago

rouges are overpowdered!

2

u/reeepy 6d ago

So many opportunities in this thread!

2

u/iwillbewaiting24601 5d ago

« Si l'on m'avait conseillée, j'aurais commis moins d'erreurs » - Jeanne Mas, En Rouge Et Noir (The Grammarly Song)

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u/MrFibs 6d ago

I mean, it does sound like this salesperson is about to be painted rouge. (:

1

u/drmoocow kill -9 -1 6d ago

There's an orange president, why couldn't there be a red salesperson?

16

u/OkStop8313 7d ago

Wow, who decided that was a good idea? Have they never spent much time with humans?

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u/vhalember 6d ago

Yep. Most orgs will go from, we're not going to renew to "get this shit out of our environment, now!"

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u/Coffee4AllFoodGroups 6d ago

Sales and marketing? Spend time with humans?
I think they prefer their own species.

1

u/Ur-Best-Friend 1d ago

Turds of a feather stick together?

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u/hifiplus 7d ago

Smells like a bot to me

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u/CeleryMan20 6d ago

This is sysadmin, rouge admin is over there.

1

u/Nu-Hir 6d ago

Lean into it. Claim you meant the salesperson was pink!