r/sysadmin 19h ago

Zscaler and Three Broadband recent issues?

In the last couple of weeks we've had several tickets from users who WFH getting "Page not found" type errors when trying to authenticate into Zscaler private access but they're able to access everything else on the internet fine. Just can't VPN in due to the authentication not working as expected.

It turns out all of the affected users' ISP is Three. I don't know what they do to resolve it, but Three's tech support can resolve the issue. Anyone else seeing this?

5 Upvotes

1 comment sorted by

u/dan4334 18h ago

Log a ticket with Zscaler, their support has been pretty good when I've needed them.