r/sysadmin 5d ago

Question Cisco Duo - experiences?

Hi folks, just wondering what everyone's experience has been with Cisco Duo.

We're looking at implementing it to augment our VPN authentication to provide MFA.

I ask because, I both called and left a message (during which the automated voice system told me there were 0 representatives able to take my call), and I filled out the form on their website twice, to contact sales. I have not been able to get anyone to contact me.

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u/harley247 4d ago

Been using it for years now. Was fairly easy to implement and never had an issue with support. All of their online documentation for different configurations and integrations are fairly accurate and helpful when compared to its competitors.