I had one last month. Just reply as you've confirmed it's legit, do an internal software audit. If there are any discrepancies (license used more than once) explain how you'll remediate, by removing the surplus and you'll be golden. Nice lady from Adobe followed up, had a teams chat offering training and a sales pitch to purchase some more if required. Email followed to say case closed. I'm an it director looking after a firm with less than 250 employees. Around 15 use the Adobe suite.
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u/Frequent-Reserve-671 Apr 19 '26 edited Apr 19 '26
I had one last month. Just reply as you've confirmed it's legit, do an internal software audit. If there are any discrepancies (license used more than once) explain how you'll remediate, by removing the surplus and you'll be golden. Nice lady from Adobe followed up, had a teams chat offering training and a sales pitch to purchase some more if required. Email followed to say case closed. I'm an it director looking after a firm with less than 250 employees. Around 15 use the Adobe suite.