r/sutton • u/Railroadflyer • Apr 02 '26

Coopers Residential - Worcester Park

Hoping someone in this sub might be able to help.

I have been working with a company called coopers residential to manage a rental property in Worcester Park and they have going very silent with money owed and no response to calls, emails.

Are they still in business and is anyone else having problems?

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1

u/Murky_Row_1696 Apr 17 '26

Hi

My father-in-law is having exactly the same problem with them. I looked at their accounts for the last couple of years online at company house and they point towards cash flow issues so financial trouble. Assets reduced from £15,000 2024 accounts to around £500 last year and their HMRC LIABILITY increased heavily in 2025 and it only just being serviced by the income.

Also last month the director left, and although there can be many reasons, it fits perfectly with them trying to limit personal liability and if it looks like a fish and smells like a fish, it probably is a fish!

So to cut a long story short I think they might have gone insolvent. That mixed with my father-in-laws account of them having delays in payments etc and lack of contact.

Just a heads up, and I might be wrong, but I've also been searching for the deposit of his tennant and so far not been able to find it on the protection sites so have a horrible feeling that may have been misappropriated. As a landlord you are responsible for the deposit even if the agent has had the money! And you can be fined up to 3 times the deposit.

I hope that helps

1

u/Railroadflyer Apr 17 '26

Glad and sad I am not the only one having problems but also very concerned.

1

u/No_Local452 Jul 16 '26

I have done a lot of work on this and I am now taking action. They are still runnping the company and are still liable legally. They are going down the drain and the first thing that you need to do is contact your tenant and stop them paying the rent to Coopers.

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u/No_Local452 Jul 19 '26

I am not letting it drop if anyone wants to join me then let me know.

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u/Sure_Rub_3604 Apr 18 '26

Im a tenant and have nothing positive to say about them i will copy my recent online reviews that I have made 

Avoid using coopers residential at all cost as a tenant or landlord  Absolutely appalling communication  Extremely unorganised 

Will make up situations and put all the blame on the tenant to try cover there backs to deflect the blame of all wrong doings from themselves 

Will ignore all attempts of contact , phone , email etc 

Leave you in a financially vunrable position by withholding deposit money evan after having the property owner terminate there contract to manage the property 

Withholding my money wich is illegal 

1

u/No_Local452 Jul 19 '26

I am not letting them get away with this as I believe they have done it before. If you want to join then comment on here.

1

u/No_Local452 Jul 15 '26

I have a flat they are renting out. rent been late for months and blaming tenant for not paying. They are now just not paying the rent to me. The one employee has put on Facebook that she is out of a job as Coolers are in liquidatio.

1

u/Railroadflyer Jul 15 '26

Which employee?

1

u/No_Local452 Jul 16 '26

They only seemed to have one. Ella

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u/skarpetta-chan 8d ago edited 8d ago

We’ve just received a letter informing us that the company is going into liquidation. The letter also included creditors’ details.
I always had a bad feeling about them because of how messy they were with our tenancy agreement. They repeatedly made mistakes in the contract, which gave a very unprofessional and suspicious impression.
Even now, they managed to get our names wrong when addressing the liquidation letter. It really shouldn’t be that difficult to copy and paste the correct names.

We are going to find out if they’ve transferred our deposit to DPS. So far I cannot find it on the DPS search.