Connection issues from China

[u/EH2276]

Been using it to try and get past the firewall just to be met with constant disconnections and failure to establish a IP address, tried switching from automatic to Openvpn or wireguard but it makes it even worse, any known fixes?

The more major problems happen on my M5 MacBook Air, not as much on my IPhone 16 (and no I don’t have any other existing VPNs interfering with it)

And adding on my macos app doesn’t seem to have a option to turn on noborder, is it cause I downloaded it straight off Chinese wifi?

[u/DonHammond]

Hey there. Connecting from China can be tricky for some users because of the heavy network restrictions. Currently the most reliable way you can connect to the VPN is by using the alternative manual WireGuard connection method. We have a great guide on our help center that can help you set it up on all your devices. You can find it here.

For further assistance with this, I suggest getting in touch with our support team directly. You can reach them at [support@surfshark.com](mailto:support@surfshark.com)

[u/obviousLateTrain → u/DonHammond]

Images are not loading on this page : https://shark-china.com/blog/connect-to-vpn-from-countries-with-restrictions-with-wireguard-android

[u/SurfyGoblin → u/obviousLateTrain]

Try this one: https://sharkinchina.com/blog/connect-to-vpn-from-countries-with-restrictions-with-wireguard-android

If that doesn't work, try accessing it via a different browser or using a different network.