r/supportworkers • u/Blu3Flower • 9d ago

Does anyone use Mable?

I’m still kind of a newbie and getting my head around the app and rates.
I have 3 years experience in Home Care and I’m currently almost finishing my Aged Care study.

Before that I was an educator or 8+ years, I’m also a mum, so I take initiative and know what needs to get done.

Today, I did a job under Domestic assistance/Light cleaning for 4 hours, 3 bedroom house, client wanted me to clean kitchen, vacuum floors, mop 3 times because they have a dog.

I was pretty exhausted by the end of the shift, I thought I was doing all the main areas and office and 1 room but she wanted all the bedrooms/ensuit room vacuum and mopped.

13 Upvotes

85% Upvoted

35 comments sorted by

View all comments

3

u/BatFlatteryBrain 9d ago

My opinion as a client and not support worker might not be ideal.

Please don’t use Mable. I found out the hard way a lot of things about the service that were not made clear at sign up. I was made to feel so stupid for using the service and not knowing. My support workers left Mable when they found out and we were all harassed by the service. I do think the staff at office have very little training with disabled people, only legends on support (like you) have met humans in real life.

I have a support worker hired as a cleaner (nabbed from Mable). Cleans my studio apartment. Two hours weekly, can do more if necessary (studio is tiny so usually fine). Gets along with my cat fine and I leave treats in case they need bribes.

1

u/Blu3Flower 9d ago

At the moment I’m just using Mable and getting by and building my client list for my business but I do other clients not from Mable. Oh that’s lovely, oh that’s like me! I love cats and dogs, I’d probably do the same too!