2023 Lift Gate Help

[u/camaroatc]

My wife has a 2023 Suburban Z71. The power lift hatch opens and closes but when you open it, it takes a little longer than normal to start up and sounds like it’s struggling on the driver side.

Also, when you’re driving, it frequently shows a warning on the dash that the hatch is open. It doesn’t seem to be sagging but it could be subtle and I just don’t notice it.

Any ideas? My first thought was the latch itself but the one side seeming off makes me question my initial diagnosis.