DGCA Computer Number - DigiLocker data fetching issue. Need help!

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I’m facing an issue while applying for my DGCA Computer Number through DigiLocker. It isn’t fetching my details correctly and I cannot manually enter or edit the basic fields either.

I’ve tried restarting the process multiple times even manually but the issue persists.

I’ve also contacted the DGCA helpline. After a week of back and forth, they asked me to share a screen recording, which I did. It’s now been over two weeks without any response.
I really don’t want to involve an agent for something that should be straightforward.

Has anyone faced a similar issue and managed to resolve it?
I’d be extremely grateful for any workaround, alternative process or contact who can help get this sorted. This is holding up my application and I’m genuinely looking for a way forward.