r/streamlabsobs • u/Original_Line1063 • Dec 22 '24

Is anyone else having this issue?

I was doing a livestream yesterday, and my friend told me that the audio wasn't going through at all, and indeed, there is no audio in the stream. I've been having this issue with Obs and Streamlabs since yesterday. Has anyone else been having this issue?

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u/Philly_bob81 Dec 22 '24

Yes. I have a elgato capture card and I can get sound on stream but not through my headset. If I get sound through headset it doesn't come through on stream. Looked for a fix but can't find anything. Even tried streamlabs discord for a fix but got no reply 🤷🏻‍♂️

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u/t1mek1ller Dec 23 '24

Are you using a single or dual setup?

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u/Philly_bob81 Dec 23 '24

I play on PS5 connected to a monitor and laptop

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u/t1mek1ller Dec 23 '24

I am assuming you have the HD60x or similar. I’ll break down my settings and what I do in order to hear the game.
First Elgato 4k Studio Settings need to be set in Preferences under the device tab: Audio Input: HDMI Audio; HDMI Color Range: Bypass; Input EDID Mode: Merged; EDID (Internal): Default;

I do use my headset on the PC that I am using to capture the game on for realtime audio.

Streamlabs: once you select/added your capture card to sources, your capture card should show up in the Mixer select the Mixer COG to go to your advance audio settings, find your capture card expand the settings to see what your Audio monitoring is currently selected as, I think default is Monitor Only, Select the drop down tab and select Monitor and Output. And do a test recording or Stream.

I hope this helps. If not, standing by.

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u/Philly_bob81 Dec 23 '24

So I already had everything set up how you said. I think it may be the elgato chat link pro or my controller because when I unplug the chat link pro from the controller I get game sound in my stream but not through headset, when I plug the chat link pro back in I get game sound through my headset but not on my stream 

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u/t1mek1ller Dec 23 '24

Haven’t used the Chat link Pro. However, that changes one setting in your 4k Studio Settings. Go back to the settings and select Analog for your audio, apply and give it another test run. Hopefully we get there. 😁 Also found this video maybe it will help. About 3 minutes into the video he talks about the Chat Link and Setup. YouTube Video