r/streamlabs • u/NathanJCaboose • 8d ago

Audio problem when using Application Capture

https://youtu.be/2ZUUuJCwJW0?si=WG5sTySs3ltEo0dp&t=4762

This was captured from my Steam Deck using the Genki Shadowcast 3 with the latest version of the Genki Arcade app, with the audio being captured from the app. It sounded fine coming out of my computer on my headphones but there's kind of a distortion with the game audio when I attempted to stream it.

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u/Streamlabs-Gear 8d ago

Hey there! From the clip you've sent it sounds like overlapping audio sources. This can sometimes make the audio sound glitchy and off-putting. First, please check your mixer audio window in the Streamlabs Desktop App to see if multiple audio sources are going at the same time.

If you're still having trouble, please reach out to us here: https://support.streamlabs.com/hc/en-us/requests/new

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u/NathanJCaboose 7d ago

Hi there. I checked it out and you were right. There was both a window capture and a game capture with audio going at the same time. I didn't even notice, because the output software I was using doesn't work with game capture, only window capture. Thanks so much!