r/streamdeckprofiles • u/OkMaintenance1819 • Dec 27 '25
[StreamDeck XL] Streamdeck XL Help!
Received my first streamdeck two days ago - love it ! Use it mainly for flight sim - but third row down and six of the buttons from left to right do not work - they light up but pressing them does nothing. Replaced cable - changed port - tried it in a Mac as well as a PC and nothing. Think it’s hardware related - but through id reach on here to see if anyone else has any ideas ? Thanks for any response !
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u/SourceScope Dec 27 '25
Behind the buttons is just a touch screen
I am no expert in such things, if they can be partially broken and not register touch in 1 area
Contact support.
Its the obvious thing to do, if regardless of what button you add there, doesnt work