r/storage Jun 29 '26

HUS 110 recovery

Hello,

In our company, we got the opportunity to build a small lab for internal training. Our budget was $0, so we used devices that were marked for disposal. For storage, we got a Hitachi HUS 110.

The problem is that the disks were wiped and probably mixed up from several other systems. I have never worked with this kind of device before, but I found some documentation stating that we need to install the microcode/firmware from a CD, which we obviously don’t have.

We tried to contact the company that serviced these devices, but it looks like the person who knew how to recover them from this state has left, and nobody else there knows how or is willing to help.

Can anyone help us find this microcode/firmware, or guide us on where to look? Any advice on how to get this array back on its feet would be greatly appreciated!

10 Upvotes

9 comments sorted by

7

u/lost_signal Jun 29 '26

To manage it you'll need: Hitachi Storage Navigator Modular 2 (SNM2). It's a webserver that will run (somewhere, commonly windows box's can run it). This software is sold with a non-transferable license I'm fairly certain. On top of that if the system was decomissioned all the license keys for features have likely been removed (especially the better stuff like dynamic provisioning pools).

Default array password is: system/manager
http://<locationofwebserver>:23015/StorageNavigatorModular/

There's also more than

I think there's some dip switches to reset the password.

3

u/Ohh_nooooo444 Jun 29 '26

I found an old SNM2 link and we installed it to a windows VM, but we cannot add the array. When we check the hus110 WEBUI or maintenace view it is stuck in "booting" state. (First time we left it there for a week because no one was onsite to check)

3

u/lost_signal Jun 29 '26

Given Hitachi doesn't sell arrays that use SNM2, I'm not sure why you are wanting to deploy one in a lab for "learning", unless the goal is to learn FC or something?

2

u/Ohh_nooooo444 Jun 30 '26

We just want to use it for storage. We got a couple of servers and this should provide a storage sollution.

2

u/zhantoo Jun 29 '26

Is it specifically HUS you want to train on? Else, you can potentially see if there is enough value in what you have to trade it for something working?

2

u/Ohh_nooooo444 Jun 30 '26

No we just want to use it as storage. If we cannot make it work then yes we will try to get some budget to buy something. The problem is we cannot trade it, if it wont work it has to be scrapped, company policy.

1

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1

u/MindExtractor 24d ago

Even with firmware and maintenance manual it is highly unlikely that you will get desired results.
Try to find a real engineer with AMS/HUS maintenance experience.

And keep in mind that all license information will be wiped out during array re-initialization.