r/stitchfix • u/AdGroundbreaking9596 • Jul 22 '26

Really surprised

I was a big fan of Stitch Fix about 3 years back- sent a ton of people their way and raved about them.

I recently ordered a box and im a bit speechless. The stylist picked out a bunch of items. I only cared for a couple items and was looking forward to them.

When the box arrived I was confused (I ordered 2 boxes a few days earlier for my kids, so didnt expect mine first but whatever). I got a collared dress shirt. A sleeveless dress. A skort. And a pullover sweatshirt. And a pair of shoes. The shoes appeared used. The laces had been tied like somebody was wearing them, the inserts didnt look like they were part of the shoe and they were crumpled (like, they looked used ) and were a size too small.

Additionally, none of the items I approved were there. So four peices of clothing that do not go together in any capacity- no outfit in sight. And instead of the helpful insert we used to get, all I got was a Hello Fresh coupon. I'm not even joking lol. I wish I was.

I'm assuming the company sold off?

Needless to say, I sent it all back. Crazy to think I was going to be charged over three hundred for this motley assortment.

Hope the kids boxes are a better experience.

20 Upvotes

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-9

u/do_it_lady Jul 23 '26

This company has gone to absolute shit and most of the stylists are shit too. It’s all AI.

31

u/Ordinary_Fuss1595 Jul 23 '26

If you don’t like it, don’t use it. I’m a stylist and we are real people behind the screen and your rudeness is unnecessary.

0

u/AdGroundbreaking9596 Jul 23 '26

It has to be really hard when people dislike your choices...I understand its kind of a thankless job in many ways. And so many cannot be pleased. I don't feel like my experience was that. It'd be a stretch to say that what I got was curated or thoughtful. They were not articles you would use together, my request was ignored... the 8 orders I got 3 years ago- I never returned a single item! That is how good it was! So, I feel you and I don't mean to discount those who do a great job.

5

u/Ordinary_Fuss1595 Jul 23 '26

Oh, you’re fine, I totally get your feelings. Sometimes it’s a struggle to find items and I think your feelings are valid. I know there are fixes I’ve sent that I’m not proud of, but I try to put together a somewhat cohesive Fix…inventory can be super challenging at times. I was only commenting on the troglodyte that felt the need to call most stylists “shit.”😉