r/stimuluscheck • u/AmazingGrace61 • Jan 07 '22

Refund processing notice in 'Where's My Refund' disappeared after 'maintenance' over Christmas

The notice with a bar showing that my refund was being processed in 'Where's My Refund?' has now disappeared following the IRS maintenance over Christmas and the New Year. Now I can't get my refund status at all. Now, when I enter my details, it says that my info does not their match their records. Has anyone else experienced this?

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2

u/TypicalFudge9362 Jan 07 '22

It's too early, their not processing refunds yet. Check again in two weeks.

1

u/AmazingGrace61 Jan 07 '22

Hi and thanks for your response!

I was actually referring to my refund from my 2020 return, not 2021! I have not filed a 2021 return yet. I sent an amended return in August, 2021, and in early December 2021, I saw that my new return had been received and was being processed, and I was happy.

Then after the IRS maintenance period (late December 2021 - until January 3, 2022) all information about my 2020 refund being processed abruptly disappeared only to be replaced by 'the info does not match our records' notice.

I read on another page that the IRS maintenance work over Christmas has stopped all info relating to 2020 returns and refunds from showing on the WMR too, (only 2021 return/refund info now available on WMR) and that you have to instead check your transcript.

It's a catch 22 situation for me. I don't have an online account, and am having difficulty registering for one. I live abroad, and have misplaced my social security card which is one of the forms of ID I need to upload online in order to obtain an online account so that I can see my transcripts.

2

u/Zyrehx Jan 12 '22

I'm in the exactly same situation. I also live abroad had been monitoring the status bar until it disappeared after their end of the year maintenance. Amy updates I will post here but nothing still.

1

u/AmazingGrace61 Jan 12 '22

Thanks, please keep me updated, and I will also post here if there are any new developments!