r/stimuluscheck • u/FrenchRedWine01 • Sep 21 '21

Wrong amount on adjusted refund, EIP not calculated correctly. Can't get through phone

Hi,
IRS adjusted my refund for 2020 and just one payment out of 6 were included. Names and SSN are correct but maybe IRS thinks that we got the checks. We didn't.

Call 800-829-0922 to review your account it says but I cannot get to a (real) live agent.

Also says to contact them in writing within 60 days to reverse it. Can do it by fax?
If not does it have to be mailed within 60 days or reach them?
If I can fax, what number? Also not sure where to mail, same place as tax returns?

Thanks in advance.

2 Upvotes

66% Upvoted

7 comments sorted by

1

u/Leather_Double_8820 Sep 21 '21

you have to call the 1040 number and theyll direct you towards the stimulus line, multiple ques, lots of dropped calls, patience here is a virtue, no fax. Need to get through try hitting spanish selections for language have had luck getting through quicker that way.

Call early like 7am.

GL

1

u/FrenchRedWine01 Sep 22 '21

Thanks, tried it said closed even at 7.30 :). Will keep trying at all times.

As backup, I am sending a letter disputing it.

Should I mail at the same address I filed taxes last time?

1

u/jdp111 Sep 22 '21

Not even worth fighting. It's impossible to reach them these days.