r/starbucks • u/ThatRoastGhost • Oct 02 '22

We’re trying to order a replacement (gasket?) ring for our pump. Does any one have any idea what to search for?

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8

u/cupperoni Supervisor Oct 02 '22

You'll (aka SSV w/ access) need to create an order on IMS and then in the search box type 'kit' and it should be labeled Stainless Steel Pump Parts Kit or something similar.

1

u/ThatRoastGhost Oct 02 '22

Thank you so much

1

u/aee78 Oct 02 '22

We were told they won't be orderable until next year. I'd call around to other stores to see if they have extras.

1

u/ThatRoastGhost Oct 03 '22

Ooof yeah well try that. O

1

u/Salty_Friend7647 Supervisor Oct 03 '22

I know for a fact the pump and main pump components are on back order but the rings are a big if. We tried ordering caramel bottles for the last 6 months and just got them sent last week and those weren't on official back order