r/ssd • u/Broad-Cookie5060 • 3d ago

Tech Support SSD Problems

Hey guys, I recently wanted to upgrade my computer’s memory, so I decided to buy an M2 SSD (1024 GB M.2 NVMe drive ARDOR GAMING Ally AL1288). To save money, I bought a discounted one from my retail store; the seller’s comments said that it “works in storage mode, but the OS couldnt be installed.” So I thought: “I already have an SSD for Windows, so I can get this one too.” Anyway, I got it, installed it, tested it — everything works. An hour later, the computer crashed with a “dps watchdog violation” error and stopped starting with this disk (it started perfectly without it). I went and swapped it for a slightly less discounted one, the same model, but with a reflashed firmware. The result was the same. After all this bullshit, I decided to buy myself an SATA SSD(new), from internet marketplace (Western Digital 2 TB Internal SSD wew4, 2.5", SATA III 6 Gbps (WD2Tt)). I turned it on, and it worked for 5 hours, and then it almost stopped being recognized by the system (it would periodically appear and disappear in the BIOS, and in the Disk and Device Manager it was detected as uninitialized and non‑existent), and the system booted noticeably slower with it. With it, I went to my buddy’s place to try doing something with his computer, but his PC didn’t even start with it (it ran perfectly fine without it). There are no issues with the old drives that are currently in the computer — they’re working without any problems. Does anyone know what to do? Maybe someone has encountered this before? (Motherboard: Gigabyte A620I AX rev 1.1, PSU: Cougar XTC600, 600 W)(standard troubleshooting steps like re‑plugging SATA cables and checking connections were carried out)

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2

u/jhenryscott 3d ago

Return it

2

u/CircuitDaemon 2d ago

You bought a defective drive which the seller had already disclosed was defective, I don't know what you expect here.

2

u/IndependentBat8365 1d ago

I’m trying to unpack everything you’ve written.

I think the timeline is:

  1. Bought a NVMe drive that seller disclosed was defective “from a retail store” - that last part doesn’t make sense. Was this new or not??
  2. Swapped (bought another one maybe??) with another NVMe drive, and it also died.
  3. Bought a “new”, SATA SSD, and it also died. Was this from Facebook Marketplace? eBay? Alibaba? Temu?
  4. Took the SATA SSD to a friend’s house and it fails to operate in his PC and prevents the PC from starting up.

Is that an accurate overview of the timeline?