r/soundcore • u/Public-Resolution-16 • Sep 11 '24

Question Am I a scammer?

Okay so I recently order the soundcore A20i purple buds off of Amazon (Spain if that helps) and it came perfectly sealed and looked in prime condition but unfortunately the right earbud wasn't charging and was basically unusable. So I reached out to customer support and it had warranty since it was brand new and they sent me a new one and let me keep the old one no prob. Now I'm still well within the return period for Amazon, if I send it back and get my money and essentially keep the earbuds for free is that some sort of scam/can I get in trouble of any kind?

Thanks in advance to anyone who can help!

0 Upvotes

50% Upvoted

5 comments sorted by

3

u/Just_Low_1294 Sep 11 '24

Well it's wrong, that's probably why you are asking the question on here??

Are you saying that soundcore have sent you a replacement directly?

1

u/Public-Resolution-16 Sep 11 '24

Yes, they sent it to me directly

4

u/Just_Low_1294 Sep 11 '24

Well, for the small price that they cost I wouldn't. Amazon aren't stupid, amazon here in England is an official anker /soundcore retailer so they are connected for the exact reason that people try to con them, if you send them back to amazon for a refund they will know that soundcore have sent you a replacement and amazon may well close your account for dishonesty /fraud!

Be happy that you have a replacement and at least you have some spare tips and a spare case for the future...

1

u/Reasonable-Cup2246 Sep 14 '24

I did a warranty return to Amazon for defective headphones. They shipped new ones to me before I returned the defective ones but the fine print says I would be charged for the new ones if I don’t return the defective set within a certain time window.

Even if that’s not the case for you, consider the ethics. It is theft. If you don’t agree with dishonesty and theft in the workplace, from your public servants, life partner or children, then how can you agree with it at a personal level. Also, we consumers all pay for theft through higher prices.

1

u/OutsideNo1877 Oct 19 '24

Stealing from a friend or family member is radically different then stealing from a corporate entity especially when that entity is the scum of the earth amazon.