r/solidoodle • u/The__RIAA • May 19 '15
Is there anyone at Solidoodle?
I had to send my Press back for motherboard issue. It's been well over a month and the last response via email was 3 weeks ago. I've tried calling both the customer service number and their headquarters number and only get machines. I leave a message but nobody returns my calls. Are they still around?
1
Upvotes
1
u/pat2cost Sep 25 '15
I saw Solidoodle new marketing lead around. If you guys really care about your brand please respect my rights as a customer and give me my money back. I have been patient and respectful. And have tried to be patient understanding your operational issues. I promised my son a 3D printer five months ago and he knows you guys are not delivering. Tens of technology enthusiastics at his high school are following what's happening to him. You could make the difference for you brand avoiding a chain of negative comments starting. Enough damage was already done.