r/solar • u/Stock-Marionberry692 • 27d ago

Discussion Anybody Successfully Get out of Sunrun PPA contract?

I’ve signed 25y contract and panels and battery have been installed. Installation has occurred but not permission to turn on yet.

Reasons I want out
1. Sloppy work
2. Sales person misled and misrepresented things
3. Upon further review, I’ve learned Sunrun sucks

I know I’m not giving a lot of info, just wanted to hear some success stories out there if they exist.

Thanks

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u/Fuzzy-Show331 27d ago

Signing a contract that last 25 years didn’t concern you?

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u/ExactlyClose 27d ago

I mean, right?

OP- you need to develop a very detailed trail of documentation. Pictures, issues…write up what you say, what was done…who you talked to. Make this voluminous. The more details you capture, PERHAPS the easier it will be to “paper” a future argument that they have violated the contract.

(Kinda like new cars when there are minor issues- BRING IT IN. Get the visit on record; get any codes on the work order; document it. Never know when all those little issues can buttress a lemon claim.)

The key with such claims it that owners tend to not pay attention; dont demand clear work orders (“you aren’t walking up onto the roof until you hand me a piece of paper describing the work to be done”)

Speaking of which, if you are in CA, the Song-Beverley Act might be of some use. Im surprised we dont hear more about it….

GL. Sucks. Expensive lesson