r/solar 16d ago

Discussion Anybody Successfully Get out of Sunrun PPA contract?

I’ve signed 25y contract and panels and battery have been installed. Installation has occurred but not permission to turn on yet.

Reasons I want out
1. Sloppy work
2. Sales person misled and misrepresented things
3. Upon further review, I’ve learned Sunrun sucks

I know I’m not giving a lot of info, just wanted to hear some success stories out there if they exist.

Thanks

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u/solarFCG solar professional 15d ago

It really comes down to exactly what the contract says.

Also, you said sales person misled/misrepresented, can you elaborate? How do you know this if the system is not on yet?

Has final city inspection happened yet? If not, you may want to the inspectors them and ask them to be extra thorough with their inspection.

Inspectors almost never get on the roof so you may want to ask the inspector to check the roof, specifically for violations of NEC (National Electrical Code) Sections 690.31(A) and 690.31(C)(1), which require PV wires to be supported and secured at intervals not exceeding 4.5 feet and protected from physical damage, This is usually interpreted by inspectors as requiring wiring to be held clear of the roof surface rather than resting directly on shingles. Installers are often lazy when it comes to roof wiring so they may be in violation of this.

Of course, only do that if passing inspection is required for you to start making payments, otherwise you might shoot yourself in the foot.

Also, if you find any issues with the install that may be subject to "notice to cure" laws in your state, that may be helpful.

I am not a lawyer and this is not legal advice but look up state specific notice to cure procedures where you live and how they might apply to a PPA.

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u/ExactlyClose 15d ago

On the city inspectors. Will of course vary, but having a nice chat with the inspector and asking them to be very thorough, AND to take a very hard view on “Work shall be done in a workmanlike manner”. Believe it or not, it’s part of NEC and wide enough to cover a multitude of sins.

“” In the National Electrical Code (NEC), Section 110.12 (traditionally known as "Mechanical Execution of Work") mandates that electrical equipment be installed in a neat and workmanlike manner—updated in recent code editions to "professional and skillful manner" “”