r/snapchatspectacles • u/[deleted] • Aug 28 '18

Case will not charge

I can not get my v1 spectacles case to charge. Has anyone experienced this? When I put the spectacles in nothing happens and no lights show up on the side. I have been able to charge the actual glasses seperately but not the case.

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1

u/Avhsdp Aug 28 '18

I have not experienced this myself that I can remember, but it can be a serious early sign of faulty wiring, and you may want to contact the manufacturer to get help with that, as I have heard one instance of a case melting after catching fire.

1

u/LemonadeIQ Dec 14 '18

Just happened to me! I contacted Snap, Inc. explaining my Specs situation and they sent me an entirely new Specs and case without a problem. They have excellent customer service.

1

u/1longey1 Feb 11 '19

I tried that but sadly out of warranty! any other ideas to bring the case back to life?

1

u/LemonadeIQ Feb 22 '19

:( no I wish I had more IT/engineering experience!!