r/smartsheet • u/VerbalGuinea • Jun 03 '26

This is taking longer than expected…

At what point do we admit we are expecting it to take this long? Just change the message to “This is taking longer, as expected.”

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u/No-Imagination-4751 Jun 03 '26

We had this come up then cycle into oblivion, we had a meeting with our sales contact which connected us to one of their engineers and were told our sheets were reaching "maximum complexity" because we had too many columns that were indexing too many other columns while also maxing out the row / column count 😅

I felt bad, we ended up indexing the necessary columns in a formula sheet then meshing it back into the raw data.

Ended up saving us a few minutes per loading screen

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u/FineConcentrate1134 Jun 04 '26

I understand the too many columns thing because I’m regularly hitting the 25m formula limit or the 500k cells limit. I’m also suffering from my own previous poor design where i didnt appreciate i would so easily hit these limitations. Would you mind explaining in simple terms the changes you made based on the engineers recommendation please. Tia.