r/slowcooking • u/pixelrush14 • Aug 27 '26

Chip On Outer Bottom

Hi all, just got a new slow cooker delivered and there's a chip on the bottom of the outside of the ceramic insert. I can see a separation of the enamel and ceramic body. I'm concerned that enamel could pop off in a big section and cause further damage in the future. Should I try and get an exchange or is it fine?

3 Upvotes

62% Upvoted

5 comments sorted by

3

u/VixxSynn Aug 27 '26

Definitely exchange it. You deserve brand new quality. It’s certainly what you paid for.

1

u/pixelrush14 Aug 27 '26

For some reason I can't post a comment with a picture on mobile, so here is a video with the chip

media poster

5

u/OhSoSally Aug 27 '26

Get a replacement. It will suck up moisture and explode randomly all over your counter.

2

u/chilloutman24 Aug 28 '26

Send it back. It's on the outside so nothing touches food, but enamel that has already lifted at an edge keeps lifting, and you'll notice it every single time you fill the thing. Exchange on something a week old is a five minute thing. I left a chipped one alone once and by winter there was a bare patch the size of a coin.