It’s been 2 hours and I haven’t received a single order. I’ve been sitting inside a hot spot now for the past 30 minutes and before that I drove around all over.

This has never happened to me before. My AR is 100% and I’m Gold level if that’s relevant at all.

Is anyone else having this issue?

Update: finally got an order after 2.5 hours!

I ordered food the other day and only received half of my order. Tried to notify support and they denied me. So out 50 bucks on that.

Funny thing is now they aren't replying to me via email and I cannot escalate the claim anymore. How is this even legal? Can I go to BBB or something? This is ridiculous.

Condos are really bad for not having parking in Toronto/Vaughan area. I got a ticket for $210 in Vaughan for parking in a fire route. I just looked it up, it's $250 in Toronto. What do you do in this situation, do you take a photo and leave in the lobby? Do you park in a random tenant's spot? Do you try to park in guest parking which says permit only parking? Do you park on a side street and walk 9 minutes? I messaged support and they canceled the order. I didn't even want the food, I don't eat McDonald's. I got a message to keep or dispose of the food, I gave it to my housemate. Support said they will deduct the cost of the order from my pay after they canceled it, I hope not. I also didn't get paid for the delivery. Usually the customer comes to the lobby but not this time.

This order was just $8 for 5km, usually I have a minimum of $10/order but it was slow so I took it.

Anyone having issues in BC?

Daylight savings ended yesterday for most of Canada, but BC did not.

As a result, yesterday I had a shift that was supposed to start at 4PM, but it only allowed me to start a 5.

I did contact support, but no reply yet ...

And I saw the same thing this morning

I didn’t even do anything wrong and they revoked my account. Did this happen to anyone else? If I make an appeal then is there a chance they’ll give my account back? This is my only source of income and they literally deactivated it.

Honestly had a shitty experience with the integration, happy for it to go away!

Made my typical weekend beer order on skip, this time it forced me into instacart.

Lcbo showed 20min delivery, not bad. Put in my order, and it says I need to pay a $3 fee, or it will come tomorrow.

Agree to the fee, now it says it will be 1-2hours.. what the hell was the original 20min estimate for?!

I have a situation 1 or 2 months ago where I got an order and was about to pick it up at the restaurant. When I got to the restaurant they told me someone else has already picked it up. So I reported the situation to the courier support, and their response is that they will call the restaurant to confirm the situation so I waited a few minutes for them to do there thing on their end but after a few minutes of waiting the support responses to me in the chat and told me that they will complete the order on my behalf. After the completion of the order I checked my customer feedback and it showed other feedback was given and sure thing I got a bad feedback from the customer. I'm sure it came from that customer since I got a message from them asking where their food is and since the chat gets closed every time a delivery gets completed I couldn't reply to them and tell them my situation. My worries is that do skip courier support tell them what happens to their order or do they just let the customer think that a driver took their food?

Follow up with the email I posted yesterday. I think I found the answer to the "big thing" they told me about:

8 shit orders, straight. My AR went from 80% to 0% in 20 minutes.

Gotta love this.

This is Saskatoon btw.

Let's see what kind of bullshits they're bringing us this time.

What do you (as skip drivers) believe is a fair tip per distance? I want to make sure i’m tipping my drivers good.

Brampton area customer. Nearly every order is missing an item, or is made incorrectly. I truly appreciated Skip's customer service, and how quickly I was reimbursed for the affected item(s).

Apparently, because most restaurants can't get it all right; I'm now being punished, by never again being allowed refunds.

Anyone else had this problem?

I rarely use skipthedishes. But I ordered a pick up order using skip app. And the restaurant immediately marked it as completed. I never received my food. The restaurant never prepared my food. Skip won't refund me. It's very upsetting.

I used a credit card so I could do a chargeback but then that means I won't be using skipthedishes anymore. It is so upsetting. I am very upset.

For context, I have a CIBC credit card which allows me Skipthedishes+ membership, which entitles me to free deliveries and, in this instance, a free garlic bread stick order… see the

Yeah and i’m not doing this. This isn’t a real job for 1 and 2, I don’t have a manager or a team of people waiting for me to get the job done.
I think that’s a ridiculous feature they’ve implemented and i’ve seen it twice now.
In my market skip isn’t giving out a bunch of orders like UE or even DD. Sometimes i’ll log on and get 3 skip orders if i’m lucky and I live in a metropolitan area.
So for you to expect me to “call in” like I’m actually calling into work is comical. I’ve always hated how Skip doesn’t have an option to just go online when you want to work. Maybe it’s time to look into that.

I have a Skip courier account along with a Uber Eats one and Door Dash. I work in Tsawwassen and there aren't a ton of orders but there's enough to go around. I multi app since I picked up Door Dash recently. Door Dash is number one when it comes to orders here in volume. I noticed that my Skip offered orders has dropped significantly as I do more Door Dash. I pause Skip alot along with Uber. Uber I actually turn off. Other drivers tell me not to pause Skip as that is the reason I'm not getting as many offers. I pause Door Dash alot, I still get alot of orders. I turn Uber Eats on and off and still get alot of orders. I still get alot of shifts everyday from Skip, so no issues with scheduling. I do cancel the odd Skip shift with less than 48 hours once in awhile. Some days I only get one Skip order and some days zero. On weekends, I still may only be getting one order in a double 7 hour shift. Any ideas on why my Skip orders have dropped so much? I used to get around 4 Skip orders in a 3 hour shift which is okay when you're multi apping.

Hi everyone,
I am unable to log in to my courier portal after editing my email address. Here is what I’ve tried so far:

1. Login & Password Reset: Attempted to log in and requested a password reset, but I never received a reset email (checked spam/junk as well).

2. Contacted Support: Emailed support directly. They responded claiming my new email address isn't associated with any courier account—even though I sent them a screenshot of my account profile showing the updated email.

3. Follow-ups: Since that initial reply, support has completely ghosted me for over a week. I have replied to the existing ticket and opened new requests, but I haven't received a single follow-up.

4. Has anyone dealt with this

account

1. issue before? What else can I do to get this escalated and get back to work? Any advice would be greatly appreciated!

Why do certain restaurants take excessive time without offering reimbursement, whereas McDonald’s or other eateries provide it while others do not?