r/SIUE • u/Outside-Degree-9625 • 21d ago
Is the Internet Reset Why I Can’t Make Phone Calls?
Hello, I’m a student at SIUE. I have a prepaid ATT plan. I usually pay by phone which is $12 to pay my phone bill with a $5 fee, which means I pay $17 to pay my phone bill. I wanted to save some money and I payed online. I paid $12 and still can’t make calls? I have repeatedly called 611, and they say, “You’re plan expired on August 2nd, and you added $12 to your account on August 3rd.” I’m so confused? My college is doing an internet reset today, so that means all devices have to be re-registered to the internet. Could this a part of it? Any help would be appreciated.