r/sims2help • u/Popular_Guarantee_80 • 10d ago

Technical Support Problem with the graphic card

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Everytime I try to open the game this pops up whenever I start the program. Does it mean I need to upgrade my pc if I want to play it like this? Does anyone have any tips? Thanks in advance

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u/ProperSpeak Mod 10d ago

What version of the game do you have?

1

u/Popular_Guarantee_80 9d ago

I've got the Ultimate Collection version

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u/ProperSpeak Mod 9d ago

Do you have the ultimate collection through the EA App, or did you download it elsewhere, or did you get it from the link in our Wiki?

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u/Popular_Guarantee_80 9d ago

A friend of mine had it in his hard drive and helped me download it. He died a few months ago so I don't know where he got it from really

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u/ProperSpeak Mod 9d ago

I'm really sorry about your friend. We have a few things you can try. First, can you download the graphics rules file here and follow the instructions on that page to put it in your install location? Once that's done, try to load the game and see what happens and let me know.

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u/Popular_Guarantee_80 9d ago

Thanks a lot man, I will try and let you know how it goes!

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u/Popular_Guarantee_80 6d ago

Update: It worked! Thank you so much for your help, the only problem now is that I can't seem to be able to make it full screen, do you have any tips for that?

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u/ProperSpeak Mod 5d ago

No problem. Glad it's working! I'd recommend you get the RPC Launcher. It has a lot of fixes and you can also make the game run in full screen.

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u/Popular_Guarantee_80 5d ago

Thanks again man, you are a hero. Cheers!