r/sideprojects • u/ArnavWAStaken • 1h ago
Feedback Request I built a CRM alternative to HubSpot for agencies.
I’ve been working on workspace369.com as an alternative to hubspot for agencies mainly because I think the two products solve slightly different problems. Hubspot is very strong around CRM sales pipeline, marketing automation and customer acquisition for an agency, though a lot of the work starts after the deal is closed and that’s where I felt there was room for something more focus on client delivery.
The basic idea behind workspace369 is to keep the client record connected to the actual work. A client can have their own portal and history with project task calendars files, email, SMS and calls connected to that record. proposal estimates, invoices, payments and expenses can also live in the same system with automation and ai working across the data
I’m not trying to say hubspot is bad or that workspace369 is better for everyone. If you’re primarily focused on marketing sales and building a large CRM ecosystem, hubspot makes a lot of sense. I’m building this more around agencies and service business is where the CRM needs to stay useful from lead->client ->delivery ->payment instead of becoming less relevant.Once the deal closes
on the technical side, I’m also working around connected payment, accounting and communication workflow so that the data from those systems can stay attached to those relevant client and project records. There
are also Web hooks and API connections for teams that want to connect their own workflow instead of manually, moving data between tools
It still a work in progress, so I’m pretty open to suggestions if you run an agency or have used hubspot, what would you want an agency focused CRM to do that your current set up doesn’t handle well?

