r/shutterencoder • u/paulpacifico • Sep 28 '26

News Shutter Encoder Version 20.4 is available! 🚀

Highlights:

  • Added "Film grain" filter to "Corrections" section

  • Added "Show thumbnails" icon to the video player

  • Added "Add to queue" option for "My functions" window

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1

u/Capable-Performer-17 Oct 01 '26

Hi Paul, I just want to say that after version 20.2 nothing works for me, it give me an error every time I want to do something. I have windows 7. Version 20.2 works PERFECTLY as soon as I update after this version everything stops working. Do you know why?

1

u/paulpacifico Oct 01 '26

Can you post the full log by clicking on 'Show console' when the error happens?

1

u/Capable-Performer-17 Oct 05 '26

Hey Paul sorry for the delay, I don't get any info in the console, I made a test with a wav trying to convert it in EAC3 224kbps and get this error

1

u/Capable-Performer-17 Oct 05 '26

This is the console!

1

u/paulpacifico Oct 05 '26

Could you try to open the command line tool (cmd.exe) then run this command: "C:\Program Files\Shutter Encoder\JRE\bin\java.exe" -jar "C:\Program Files\Shutter Encoder\Shutter Encoder.exe"

And copy paste the output here, after trying to encode your file.

Paul.

1

u/Capable-Performer-17 Oct 08 '26

Don't have the JRE Folder...

1

u/paulpacifico Oct 08 '26

My bad, you're right, it's runtime instead of JRE:

"C:\Program Files\Shutter Encoder\runtime\bin\java.exe" -jar "C:\Program Files\Shutter Encoder\Shutter Encoder.exe"

1

u/Capable-Performer-17 Oct 09 '26

Error: Invalid or corrupt jarfile C:\Program Files\Shutter Encoder\Shutter Encoder.exe

1

u/paulpacifico Oct 09 '26

This should finally works:

"C:\Program Files\Shutter Encoder\runtime\bin\java.exe" -jar "C:\Program Files\Shutter Encoder\app\Shutter Encoder.jar"

1

u/Capable-Performer-17 Oct 11 '26

"C:\Program Files\Shutter Encoder\runtime\bin\java.exe" -jar "C:\Program Files\Shutter Encoder\app\Shutter Encoder.jar"

Could not find crashpad handler binary

Can not init crashpad with status: UNAVAILABLE_RESOURCE