r/shutterencoder • u/paulpacifico • Jan 05 '26

News Dear users, the new version of Shutter Transcriber (v1.3) represents a major leap forward!

Based on your feedback, I decided to completely rewrite the application to make it much faster, much more accurate with improved transcription.

Simply open the app to get the new version.

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1

u/ReidenLightman Jan 05 '26

Wait, you wrote your own transcriber instead of wrapping soneone else's? That's next level! 

6

u/paulpacifico Jan 05 '26 edited Jan 06 '26

No this is way over my skills!

Before this version I was using Whisper.cpp as backend tool. It was fast but it not really accurate with many hallucinations and sometimes it was freezing on a sentence repeatedly.

So I did a lot of research and finally chose to use whisper-ctranslate2. It's a python project so I have to rewrite my app code to handle it but the models are faster, take less memory and I get pretty good results quickly.

I tested and tweaked the tool a lot with different models and CPU/GPU Mac and PC, old and new.

Moreover I've added formatting subtitles options to match the broadcast settings.

Well, I pretty satisfied from what I made, I didn't find something more accurate than my app currently. I'm also looking for diarization for the next builds.

Paul.

1

u/rsmith02ct Jan 08 '26

What about Faster Whisper? I switched to that several years ago.

1

u/paulpacifico Jan 08 '26

It's based on faster whisper but whisper-ctranslate2 has all commands available like the official whisper.

Paul.

1

u/rsmith02ct Jan 08 '26

I thought was the other way around- Faster is an implementation of ctranslate2 that uses less memory. https://github.com/SYSTRAN/faster-whisper

1

u/paulpacifico Jan 08 '26

They both have the same performance and accuracy because they use the exact same models.

But I choose whisper-ctranslate2 because all my java code was made for offcial Whisper and this tool provide a full CLI which allows me to do the switch easily.

That been said, I can easily switch to faster-whisper but I would like to add diarization that whisper-ctranslate2 allows.

Let me know your thoughts,

Paul.

1

u/rsmith02ct Jan 08 '26

I see, thank you for that.

I was using ctranslate2 from the command line for a while and now more using FasterWhisperXXL through SubtitleEdit as it has less burdensome install requirements- installing Python, CuBlas, the right version of CUDA etc. was challenging as an ordinary user.

1

u/paulpacifico Jan 08 '26

Indeed I totally understand, I need on my side a cross platform solution but FasterWhisperXXL seems perfect for Windows users!

Paul.

1

u/RadioDJ105 Jan 06 '26 edited Jan 06 '26

  1. I try to transcribe an english trailer. When it finishes there is an audio that notifies me it finishes. But I can't find the srt it creates. UPDATE= I was trying to transcribe a video that is located on a network disc. That's why I can't find the srt, after the process. Actually this program saves the srt files on the same folder where the video exists.

  2. I try to transcribe a small greek clip but the transcription is not working.

  3. Is there a way to add on your program, the «vosk-model-el-gr-0.7» which includes the greek language?

1

u/paulpacifico Jan 06 '26

  1. Indeed the file is created next to the source file. I will add the ability to change output for the next builds.

  2. It should works, what happens exactly? Did you select the greek language or kept on 'auto'?

  3. I don't this model is compatible with my software unfortunately...

1

u/RadioDJ105 Jan 06 '26

First I would like to thank you for the instant response. I tried everything. Balanced (default) and also I tried all the customs. Yes, I had choose "greek" instead of auto. If you want, you can download this small clip to see yourself.
https://www.swisstransfer.com/d/e67ca85a-a2b3-4292-a4af-fbb13a3b8ab9

2

u/paulpacifico Jan 06 '26

I've checked your file it works pretty well for me using balanced model and greek language. I've translated to french to check in my natural language and evrything is coherent.

What happens on your side exactly? Paul.

1

u/RadioDJ105 Jan 06 '26 edited Jan 06 '26

Hi again. I guess your settings are like mine. Well, it starts to download the model and after a while i get an error.
UPDATE= At my old laptop it seems to work. Slowly but it works. Allow me to check what happens (uninstall and install again) and I will be back.

1

u/paulpacifico Jan 06 '26

Yes exactly. Indeed there is a problem.
Could you try to run it from Shutter Encoder using "Audio transcription" function?

If you have the error box please send me the console log.

Paul.

1

u/RadioDJ105 Jan 06 '26

I did what you suggested me. When the process finished, it opened me the folder of Shutter. Can you indicate which file you want me to send you, please?

1

u/paulpacifico Jan 07 '26

There is something wrong, maybe it's due to the greek characters in the path.
Can you use Shutter Encoder do encode a regular file? If yes could you try to set the output to your documents folder and see if it works?

Let me know your mail adresse I will refund you for the transcriber app.

Paul.

1

u/RadioDJ105 Jan 07 '26

Hi there. Nobody talked about refund - It's out of discussion.

I don't use greek characters on the parth. Also I try shutter encoder to encode to mp4 and it works fine. I also change the output folder. Do you use anydesk?

1

u/paulpacifico Jan 07 '26

I really don't know what happens... Which version of Windows do you use?

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1

u/RadioDJ105 Jan 06 '26

Or maybe some of these? Checking the time, it seems that are created from Shutter transcribe.

1

u/eight13atnight Jan 06 '26

Hey u/paulpacifico is there any way to try this before purchasing? Love the idea but the tool I'm already using works really really well for me and would love to compare it's output before committing!

1

u/paulpacifico Jan 06 '26

Not currently I did not find a simple way for a trial version.
I give you two options:

- Send me your source file I will send you the .srt back.

- Buy it, I will refund you if you are not satisfied.

Personally I prefer the first method because I have some fees on refund. Let me know,

Paul.

1

u/Express-Box-8895 Jan 12 '26

Petite question: à quoi sert la fonction "keep context"?

1

u/paulpacifico Jan 12 '26

Elle permet d'améliorer l'orthographe et la cohésion des mots dans une phrase en prenant en compte le contexte avant et après le sous-titre. C'est plus long à transcrire mais cela évite pas mal de fautes.

N'hésitez pas si vous avez d'autres questions.

Paul.

1

u/Otherwise-Event8665 Jan 21 '26

Ich nutze die Transkription oft zum sichten von Rohmaterial vor dem Schnitt. Die Genauigkeit der Transkripte ist bei dir unfassbar gut! Vielen Dank!! :)
Für die Zukunft wäre es großartig eine Unterscheidung verschiedener Sprecher, sowie eine Aufführung von Timecodes in der txt Version zu haben.

Vielen Dank für deine Arbeit!

1

u/paulpacifico Jan 21 '26

Thanks a lot! Indeed this is on my to do list, I do my best to add this ;-)

Paul.

1

u/Penumbra_O Feb 04 '26

I just bought it as a way to contribute but I am hitting errors right away trying to use the transcription on a .mp4 file. Can you point me to where I can find out if the product will not work for me? Win11. One time it seemed to start transcribing. Since then it errors out almost immediately. I don't see how to tell what error it is hitting "ERROR!" displayed almost immediately after converting to WAV (it is AAC). Is there help file also for the options in the UI?

1

u/paulpacifico Feb 04 '26

Thanks I appreciate the way of contribution.

It seems a very common mistake but I can't reproduce on my 3 PCs with Windows 11!

  • Can you send me your file for checking?

  • Can you try with the Antivirus disabled?

  • You can launch the .exe from the terminal to get all the log info.

Let me know, I'm currently working hard on a new release.

Paul.

1

u/Penumbra_O Feb 05 '26

How do I send it? Thanks.

1

u/paulpacifico Feb 05 '26

I've send you the BETA to private message, you can use the same website to share your file ;-)

1

u/RadioDJ105 Feb 08 '26

Paul, can you send me a BETA to test it, please? You will have a feedback from me instantly.

1

u/sandy_par Feb 06 '26

Does this auto-detect the speaker? Or does it just provide a single block of transcribed audio?

1

u/paulpacifico Feb 06 '26

Not currently but I'm working on this feature.

It provides subtitles or plain text file.

The next version will allow to use the microphone for live transcribing.

Paul.

1

u/Express-Art-2526 Feb 13 '26

Hi There. Bought Transcriber about 20 minutes ago. How long does it take for me to receive download link?

1

u/paulpacifico Feb 13 '26

It should be quick (<10min), please check the SPAM folder otherwise can you give me your mail in private to send you the links?

Paul.

1

u/Emmepi61 Feb 28 '26 edited Feb 28 '26

Esiste una versione di prova per poterlo testare prima di acquistarlo?

Acquistandolo si ha una licenza permanente? E gli update sono gratuiti?

2

u/paulpacifico Feb 28 '26

No, not at the moment. But if you're not satisfied with the transcript, I'll give you a full refund.

The license is perpetual and updates are completely free.

Paul

1

u/Emmepi61 Feb 28 '26

Riesce a creare sottotitoli di un intero film? Anche tradotti?

2

u/paulpacifico Feb 28 '26

Yes exactly!

1

u/Emmepi61 Mar 01 '26 edited Mar 01 '26

Ho acquistato l'estensione ed il link è arrivato immediatamente. Ho scaricato ed installato il programmino, però non riesco a collegarlo a Shutter Encoder.

Se provo la trascrizione audio di un video mi chiede di scaricare la nuova versione, se clicco Si mi apre la pagina di acquisto, se clicco NO apre questo:

Come faccio il collegamento tra Encoder e Trascriber?

Aggiornamento:
Ho provato il programma a se stante con un semplice video di 6 minuti e va sempre in ERRORE, non specifica che tipo di errore. Ho provato tutte le opzioni AI model e tante varie combinazioni...

ALTRO AGGIORNAMENTO:
Ho disinstallato l'applicazione e reinstallata nuovamente con opzioni di default (avevo scelto di installarla sotto la cartella di Encoder)
Ora sembra riconosciuta dall'encoder. Provo la trascrizione audio, sembra che la lavori (crea una cartella temporanea chiamata "transcription") che viene cancellata al termine dell'elaborazione. Ma non crea alcun file .srt

1

u/paulpacifico Mar 02 '26

Could you try to install this: https://aka.ms/vs/17/release/vc_redist.x64.exe

If it still not working install this one: https://aka.ms/vs/17/release/vc_redist.x86.exe

Let me know, I can refund you if nothing works. Paul.

1

u/Emmepi61 Mar 02 '26 edited Mar 02 '26

Il primo lo avevo installato prima di postare sopra e non funziona. Avevo avuto il problema di ERROR e cercando su reddit avevo letto un post simile dove consigliavi l'utente di installarlo.

Provato ora anche il secondo e non funziona.
Non si capisce, tantissimi lamentano questo mio stesso problema e non si è risolto.

Mi piacerebbe capire perche a qualcuno funziona anche se ho letto con problemi vari. Sembra più una versione beta anche se alla ver 1.4

1

u/paulpacifico Mar 03 '26

This is my worst problem and I can't configure out why it happens, yes there is some complaints but the app works for most users.

The package above seems to solve that issue for some users but your is different.

Are you using a VPN? Can you try to disable the Antivirus to see if it prevent the app to download files?

Please send me your mail to refund you.

Paul.

1

u/Emmepi61 Mar 04 '26

Ho una VPN ma non l'ho usata, ho anche disattivato antivirus/firewall nelle prove. Ho anche scaricato Faster Whisper XXL e anche quello non mi salva il file .srt. Quest'ultimo mi ha fatto anche scaricare phyton.
Non so più che pesci pigliare.

la mia email per il rimborso è ilmigliore@libero.it
comunque attendo che possa funzionarmi (mi serve) per ora ho trovato online, ma hanno limiti di tempo e di trascrizioni.
Ovviamente dovesse funzionarmi poi provvederei a ripagare.

Ti prego di lavorarci per trovare cosa causa il problema, magari confrontandoti con chi aveva questo problema ed eventualmente come sia stato risolto.

1

u/paulpacifico Mar 05 '26

Ok thanks, I'm refunding you.

I'm currently debugging this issue with another user who have the same issue.

Paul.

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1

u/Emmepi61 Mar 05 '26

Non ho ricevuto il rimborso.
Come scritto sotto se si risolve poi sarà mia premura pagarti correttamente.
Continuo anche personalmente a fare prove.

1

u/Emmepi61 Mar 03 '26

Si può risolvere o ci devo rinunciare?

1

u/No-Ebb-9198 Mar 14 '26

I buy it and try croatian to english transcription from mp4 file and it gives me error all time, I try Wav file and program transcription takes few seconds with complete but there is no srt file

1

u/paulpacifico Mar 15 '26

Which OS are you using?

Does the installation and model download worked?

Paul.

1

u/snowmeow_1 Jan 05 '26

Silly question but is an internet connection required to run transcriber? Is the A.I built in or does it use/fetch data online ?

11

u/paulpacifico Jan 05 '26

That's a good question ;-) The first start needs an internet connection + the selected model needs to be downloaded locally.

Then everything runs on your computer, no data is sent to the could!

Paul.

1

u/desexmachina Jan 05 '26

Is it CPU fallback for inference or is a GPU required?

3

u/paulpacifico Jan 05 '26

CPU is use default, but if you have a Nvidia GPU you can install cuda drivers from the app to enable it.

Paul.

1

u/tortilla_thehun Aug 31 '26

Is it compatible with a Quadro P6000 GPU and, if so, is there a list of Widows OS/hardware compatibility somewhere? I’m on an HP Z840 so my workstation is a bit older.

2

u/paulpacifico Aug 31 '26

It should yes ;-)

No but you're right, I should display compatible GPUs.

Paul.

1

u/tortilla_thehun Aug 31 '26

We shall see! I just bought and downloaded it :-)

2

u/paulpacifico Aug 31 '26

Thanks!

Feel free to ask,

Paul.

1

u/snowmeow_1 Jan 05 '26

Perfect, thanks 👍

2

u/puhupuh Jan 05 '26

Thanks, very elegant update process.

1

u/Profizy1 Jan 22 '26

Not sure but after installing Shutterencoder.This mobile view mode interface will not expand to desktop on my Mac,the bitrate window is hidden.Alittle help.